ACG504 Communication in Business (8)
CSU Discipline Area: Accounting (ACCOU)
Duration: One session
Abstract:
Through this subject students will develop capabilities in clear and persuasive communication within a wide range of business settings relevant to professional accountants. Assuming graduate students are already skilled at written communication in an academic context, this subject will focus on business writing, oral presentation skills, inter-personal skills, communication across cultures, business etiquette, negotiation and conflict management, team management and electronic communications (e.g. social media). This is a practical subject and communication skills will be developed in simulated workplace environments.
+ Subject Availability Modes and Locations
| Session 2 | |
|---|---|
| Internal | CSU Study Centre Melbourne |
| Distance | Wagga Wagga |
Continuing students should consult the SAL for current offering details: ACG504
Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.
Enrolment restrictions:
Available to postgraduate students only.
Objectives:
Upon successful completion of this subject, students should:
- be able to use communication skills to inform, instruct and persuade.
- be able to explain and critically evaluate communication standards and conventions in business.
- be able to explain the complexity of communication across cultures, within teams, and in the management of people.
- be able to identify and apply an ethical framework for business communication.
- be able to explain how effective communication can build networks of trust and resolve conflicts in the workplace.
- be able to identify and critically evaluate formal and informal communication channels in organisations.
- be able to critically evaluate the role of emerging communication tools such as social media.
Syllabus:
The subject will cover the following topics:
- Forms of communication
- Interpersonal communication
- Team communications
- Stakeholder communication (employees, debtholder and shareholders)
- Electronic communication
- Cross-cultural communication
- Business networking
- Business presentations
- Negotiation and conflict management
- Case Study - Business proposal and report
The information contained in the 2013 CSU Handbook was accurate at the date of publication: 24 April 2013. The University reserves the right to vary the information at any time without notice.