INF441 Principles of Knowledge Management (8)

CSU Discipline Area: Information Studies (INFST)

Duration: One session

Abstract:

This subject provides an overview of knowledge management in an organisational context. It describes how information is used to support organisational objectives, discusses the information needs of management, examines the organisational processes during which knowledge is created, and describes the techniques to capture and use organisational knowledge. The focus is on demonstrating how organisational knowledge is embedded in many aspects of the organisation (in workers, processes, suppliers, customers, and so on) and how it can be identified and managed to benefit the organisation. Therefore, the subject examines how organisations develop processes to capture existing organisational knowledge, progress to share this knowledge, and mature to develop new strategic directions using the stored knowledge.

+ Subject Availability Modes and Locations

Session 1
Distance	SPACE, University of Hong Kong
Distance	Wagga Wagga
Session 2
Distance	Wagga Wagga
Session 3
Distance	Wagga Wagga

Continuing students should consult the SAL for current offering details: INF441

Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Enrolment restrictions:

Not available to students who have completed INF336 .

Objectives:

Upon successful completion of this subject, students should:

- show that they understand the fundamental elements of knowledge management (KM);
- be able to identify people, resources, and processes in an organisation for knowledge management purposes;
- be able to apply appropriate knowledge management practices to real world situations;
- be able to identify the drivers and inhibitors of effective KM practices;
- show that they appreciate the value of information and communication technologies in the practice of knowledge management; and
- demonstrate an understanding of the use of knowledge management in strategic management.

Syllabus:

The subject will cover the following topics:

- Introduction to knowledge management. - Organisational information and knowledge needs. - Understanding and implementing KM processes. - Tools and technologies to support KM. - Organisational influences on KM. - KM for strategic management and decision making.

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