ITC240 IT Infrastructure Management (8)
CSU Discipline Area: Computing (COMPU)
Duration: One session
Abstract:
This subject will employ a research, reporting and presentation approach to examine and critically analyse a combination of technical and management issues in contemporary infrastructure management, with a focus on telecommunications. IT infrastructure management examines new telecommunications technologies and issues in the context of the holistic corporate environment. It is suitable for combinations of students in information technology, business administration and electronic commence.
+ Subject Availability Modes and Locations
| Session 1 | |
|---|---|
| Internal | CSU Study Centre Sydney |
| Internal | Wagga Wagga |
| Distance | Bathurst | Session 2 |
| Internal | CSU Study Centre Melbourne |
| Internal | CSU Study Centre Sydney | Session 3 |
| Internal | CSU Study Centre Sydney |
Continuing students should consult the SAL for current offering details: ITC240
Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.
Assumed Knowledge:
Enrolment restrictions:
Not available to students who have completed ITC340 , ITC540
Objectives:
Upon successful completion of this subject, students should:
- be able to identify the key issues in delivering ICT services to an organisation;
- be able to evaluate the evidence of the impact of organisational ICT on the firms performance;
- be able to perform an evaluation of an organisation to identify where ICT can improve business performance;
- be able to clearly articulate the role of ICT in the business planning process;
- be able to evaluate the alternatives when planning an organisation's ICT architecture;
- be able to communicate evidence of the role of ICT service delivery in organisational performance;
- be able to evaluate the reasons why different firms have varying levels of success in implementing ICT infrastructure projects;
- be able to compare different management and leadership styles in delivering ICT services to an organisation.
Syllabus:
The subject will cover the following topics:
1. Service Delivery 2. Enterprise Architecture 3. Service Management 4. Organisational Issues
The information contained in the 2013 CSU Handbook was accurate at the date of publication: 24 April 2013. The University reserves the right to vary the information at any time without notice.