ITI111 Computer Support 1 (8)

CSU Discipline Area: Unallocated to a CSU Discipline code (OTHER)

Duration: One session

Abstract:

The aim of this subject is to give the students the skills and knowledge required to complete the A+ computing essentials industry certification examination developed by the Computer Technology Industry Association (CompTIA). This subject prepares students to enter the IT workforce through the attainment of this entry-level industry certification. It plays a key part in the first phase of the Bachelor of Industry Computing by assisting students to gain key workforce credentials before embarking on the remainder of the program.

+ Subject Availability Modes and Locations

No offerings have been identified for this subject in 2013.Continuing students should consult the SAL for current offering details prior to contacting their course coordinator: ITI111

Where differences exist between the handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Enrolment restrictions:

Only for students enrolled in Bachelor of Industry Computing

Objectives:

Upon successful completion of this subject, students should:

be able to identify types and characteristics of PC components;
be able to install and configure peripheral devices;
be able to identify types and characteristics of portable computers;
be able to install and configure Microsoft Windows;
be able to perform basic PC maintenance and troubleshooting;
be able to describe to fundamental principles of securing IT systems;
be able to describe the principles of effective communication;
be able to install and configure print and imaging devices; and
be able to describe the fundamental principles of implementing LANs and internet access.

Syllabus:

The subject will cover the following topics:

Personal Computer Components; Laptop and Portable Devices; Operating Systems; Printers and Scanners; Networks; Security; Safety and Environmental Issues; and Communication and Professionalism.

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