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IMI516 Quality Leadership Initiative (8)

Abstract

A Quality Leadership Initiative refers to actions designed to bring about a shift from one leadership approach to another in support of changes that achieve measurable improvement in the quality of customer outcomes. This is an applied subject in which students form teams to implement a quality improvement idea, from inception to completion. Teams identify whether the whole process or part will provide a basis for their final outcomes report. The proposed Initiative is endorsed by relevant senior management and an academic support team provides guidance in its development.

+ Subject Availability Modes and Location

Continuing students should consult the SAL for current offering details prior to contacting their course coordinator: IMI516
Where differences exist between the handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject information

Duration Grading System School:
One sessionHD/FLSchool of Management and Marketing

Assumed Knowledge

MGT592

Enrolment restrictions

Restricted to postgraduate students only.

Learning Outcomes

Upon successful completion of this subject, students should:
- Have developed new skills in project work and problem solving relating to quality performance enhancement.
- Be capable of assuming ownership of change initiatives in their organisation.
- Be able to initiate self-development behaviour.

Syllabus

The subject will cover the following topics:
a. To qualify for approval, each project will have several components:
i. an opportunity existing in their organisation;
ii. a team of students who are the "owners" of the opportunity;
iii. an organisational sponsor and facilitator who is interested in the outcomes which will be generated by implementing the opportunity;
iv. a background of theory and practice which will be used by the team in developing the opportunity action plan for that part of the overall process selected for the quality project assignment.

b. Students will be required to prepare a Project Action Plan Proposal and a Project Outcomes Report that records the outcomes and learnings derived from implementing the action plan.

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The information contained in the 2015 CSU Handbook was accurate at the date of publication: 01 October 2015. The University reserves the right to vary the information at any time without notice.