CONTACT CSU

No offerings have been identified for this subject in 2015

MGT522 Managing Strategically (8)

Abstract

Today's managers must have a focus on the future and on customer needs. This subject helps managers to identify new directions and improvements for their work units, and initiate and manage the changes needed for continuing survival and success. Topics include identifying strategic directions for the work unit, developing shared goals, improving customer focus and responsiveness to change, and continual improvement in a learning organisation context.

+ Subject Availability Modes and Location

Continuing students should consult the SAL for current offering details prior to contacting their course coordinator: MGT522
Where differences exist between the handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject information

Duration Grading System School:
One sessionHD/FLSchool of Management and Marketing

Enrolment restrictions

Graduate Certificate in Commerce students only.

Learning Outcomes

Upon successful completion of this subject, students should:
. explain how to lead and manage change and innovation in an organisation;
. explain the major components of organisational culture;
. explain principles and techniques for changing organisation structures;
. explain how to foster entrepreneurship and intrapreneurship;
. explain the practical implications of managing a learning organisation;
. explain the distinction between leadership and management;
. explain how to manage and improve customer service;
. explain how to mange performance in the work place;
. develop a simple strategic plan for a contemporary organisation.

Syllabus

The subject will cover the following topics:
- Change management.
- Management of innovation.
- Organisational culture.
- Changing organisation structures.
- Fostering Entrepreneurship/intrapreneurship.
- The learning organisation in practice.
- leadership versus management.
- Quality service delivery.
- Relationship marketing.
- Performance management.
- Improving outcomes.
- Strategic management.

Back

The information contained in the 2015 CSU Handbook was accurate at the date of publication: 01 October 2015. The University reserves the right to vary the information at any time without notice.