HSM411 Creativity, innovation and change (Health services) (8)


Students will learn about contemporary conceptualisations of creativity, innovation and change. Students will complete a range of work based assessments which will involve investigating ways to judiciously facilitate creativity, innovation and change.This subject is part of a capstone coursework elective stream following the eight core subjects comprising the Graduate Diploma in Health Services Management.

+ Subject Availability Modes and Location

Session 1
DistanceBathurst Campus
Continuing students should consult the SAL for current offering details: HSM411
Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject information

Duration Grading System School:
One sessionHD/FLSchool of Biomedical Sciences

Assumed Knowledge

HSM411 is one of three subjects comprising a coursework elective stream designed to be taken as a capstone experience in the Master of Health Service Management. It is assumed that students will have completed all core subjects in the Master of Health services Management prior to enrolling in this subject.

Enrolment restrictions

Enrolment in the Master of Health Services Management and other courses that identify this subject in their course structure. 

Learning Outcomes

Upon successful completion of this subject, students should:
  • be able to describe and compare different conceptualisations of creativity, innovation and change and the relationships between these;
  • be able to analyse health services as sites of creativity, innovation and change;
  • be able to critically evaluate illustrations of creativity, innovation and change in reference to their own health service and according to different worldviews;
  • be able to discuss manager and staff agency in relation to the judicious facilitation of creativity, innovation and change; and
  • be able to explain how creativity, innovation and change can be facilitated in a health service.
  • be able to undertake research activities consistent with the use of research questions, justify the methodology applied to data collection and analysis, discuss the significant findings and make recommendations based on the evidence presented.


The subject will cover the following topics:
  • Health services as sites of creativity, innovation and change
  • Creativity
  • Innovation
  • Change in health services
  • Multidimensional and multilevel views of creativity, innovation and change
  • Framing creativity, innovation and change according to different worldviews
  • Examining the negative aspects of creativity when used against societal well being
  • The notion of agency in a system of creativity, innovation and change
  • The research process


The information contained in the 2016 CSU Handbook was accurate at the date of publication: 06 September 2016. The University reserves the right to vary the information at any time without notice.