ITC563 IT Management Issues (8)


This subject focuses on the role and value of information, Information Systems (IS) and Information Technology (IT) in modern organisations. It provides students with the opportunity to develop their knowledge relating to the planning, implementation and management of systems and technologies. Students will also be given the opportunity to develop a critical view and be able to constructively critique processes adopted or employed in organisations.

+ Subject Availability Modes and Location

Session 1
InternalCSU Study Centre Melbourne
InternalCSU Study Centre Sydney
DistanceWagga Wagga Campus
Session 2
InternalCSU Study Centre Sydney
Session 3
InternalCSU Study Centre Melbourne
InternalCSU Study Centre Sydney
Continuing students should consult the SAL for current offering details: ITC563
Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject information

Duration Grading System School:
One sessionHD/FLSchool of Computing and Mathematics

Enrolment restrictions

Available only to students enrolled in:
Master of Business Administration;
Master of Systems Development;
Master of Information System Security;
Master of Management (IT);
Graduate Certificate in Information Technology ;
Graduate Diploma in Information Technology;
Graduate Certificate in Systems Development.

Not available to students who have completed subject ITC574.
Incompatible subject(s)Related subject(s)
ITC574 ITC574 Paired Subject

Learning Outcomes

Upon successful completion of this subject, students should:
  • be able to describe the role of information and communication technologies in organisational activities;
  • be able to explain the value of information to an organisation;
  • be able to analyse the efficiency of information delivery and manage the information and Information Systems;
  • be able to evaluate information capability and delivery options;
  • be able to critique management processes and involvement in planning for Information Systems and Information Technology in an organisation;
  • be able to identify and co-relate emerging technology issues in management and provide a short balanced analysis report.


The subject will cover the following topics:
  • Organisations, environments and IT.
  • IT: concepts and management.
  • Strategic information systems.
  • IT and business process engineering.
  • Network computing: discovery, communication and collaboration.
  • Electronic commerce.
  • Impact of IT on organisations, individuals and society.
  • Transaction processing, innovative functional systems and supply chain integration.
  • Supporting management and decision making and intelligent support systems.
  • Data and knowledge management.
  • Planning for IT and IS.
  • IT economics.
  • Managing information resources, control and security.


The information contained in the 2016 CSU Handbook was accurate at the date of publication: 06 September 2016. The University reserves the right to vary the information at any time without notice.