LAW316 Dispute Resolution (8)


This subject examines the range of dispute resolution methods that are available (eg adjudication, arbitration, conciliation, mediation, negotiation and hybrid methods) and how to use them to achieve desired results in various settings. Comparisons of methods and systems design are undertaken; and alternatives to court processes are scrutinised including the use of Ombudsman schemes and conflict management in both public and private settings.

+ Subject Availability Modes and Location

Session 3
DistanceWagga Wagga Campus
Continuing students should consult the SAL for current offering details: LAW316
Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject information

Duration Grading System School:
One sessionHD/FLSchool of Accounting and Finance

Enrolment restrictions

Not available to students who have completed LAW516.
Incompatible subject(s)Related subject(s)
LAW516 LAW516 Paired Subject

Learning Outcomes

Upon successful completion of this subject, students should:
  • be able to critically analyse both the role and the dispute resolution methods of courts and lawyers and compare adversarial with non-adversarial legal systems;
  • be able to differentiate between alternative methods of dispute resolution and evaluate when they might be applied, either separately or in conjunction with one another, in different institutional and private settings; and
  • be able to evaluate systems and methods to resolve complaints and disputes in various settings, both public and private.


The subject will cover the following topics:
  • Formal and informal methods of dispute resolution;
  • Public versus private resolution;
  • Existence and functions of industry Ombudsman;
  • Public and private complaint mechanisms;
  • Court processes, civil law versus common law, civil/criminal law distinction; role of lawyers;
  • Arbitration rules, national and international;
  • Arbitration facilities;
  • Dispute resolution organisations;
  • Rent-a-judge;
  • Mini trial, early neutral evaluation;
  • Fact finding;
  • Facilitation;
  • Differences between conciliation and mediation;
  • Methods of negotiation;
  • Conflict coaching;
  • Conflict management and dispute systems;
  • Advantages and disadvantages of different methods of dispute resolution; and
  • Online dispute resolution.


The information contained in the 2017 CSU Handbook was accurate at the date of publication: 12 August 2016. The University reserves the right to vary the information at any time without notice.