No offerings have been identified for this subject in 2016

MGT538 Quality and Operational Management in Sport (8)


A study of general sport product development, including sport event management. Covers basic concepts in quality, operations, production, planning and control, and total quality management. Students also examine in depth the event management process, focusing on major events, including the construction of facilities, the bidding process and sport tourism. Assumed knowledge in this subject is equivalent to that covered in MGT501.

+ Subject Availability Modes and Location

Continuing students should consult the SAL for current offering details prior to contacting their course coordinator: MGT538
Where differences exist between the handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject information

Duration Grading System School:
One sessionHD/FLInternational School of Business and Partnerships

Enrolment restrictions

MBA (Sport Management) students only

Learning Outcomes

Upon successful completion of this subject, students should:
understand basic concepts of operations and productions (capacity, scheduling, inventory, standards, control) total quality management.
understand and be able to use the event management process in sport.
examine the bidding process used by different countries for various major games and develop guidelines for implementation.
explore sport facility construction and be able to develop construction briefs.
understand sport tourism, and be able to apply concepts in the event management of major games.


The subject will cover the following topics:
Sport Product Development Sport Operations Sport Event Management Sport Facility Management The Bidding Process Sport Facility Construction Total Quality Management Sport Tourism Research


The information contained in the 2016 CSU Handbook was accurate at the date of publication: 06 September 2016. The University reserves the right to vary the information at any time without notice.