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PHC100 Professional Communications (8)

Abstract

Professional Communications is a subject aimed at developing the interprofessional skills needed for success in both the university and the workplace. Using the theory of social psychology students will develop a greater awareness of themselves and others, building team and group skills, oral and written communication. There is an emphasis on responsive strategies to stress, crowds and conflict. Professional Communications enables future paramedics to understand the social processes for helping people in crisis.

+ Subject Availability Modes and Location

Session 1
InternalBathurst Campus
InternalPort Macquarie
Continuing students should consult the SAL for current offering details: PHC100
Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject information

Duration Grading System School:
One sessionHD/FLSchool of Biomedical Sciences

Enrolment restrictions

Available only to students enrolled in the Bachelor of Clinical Practice (Paramedic)

Learning Outcomes

Upon successful completion of this subject, students should:
  • be able to describe the social dynamics of crowds, people in critical incidents and in the workplace, and people with particular needs
  • be able to explain how social cohesion is affected by self-serving biases, prejudice and stereotyping
  • be able to utilise a range of information and academic literacies to communicate effectively in the university environment
  • be able to describe strategies for self-health, mental resilience, constructive assertiveness and managing conflict

Syllabus

The subject will cover the following topics:
  • Human nature and cultural diversity: biology and culture; bias and prejudice; behaviour and beliefs; social attitudes to childhood, death, mental illness and ageing
  • Communications theory and practice: interpersonal conflict, group and team; managing stressors, developing resilience; aggression and managing conflict; influence.
  • Information and academic literacy, professional communication
  • Groups: doing together what we would not do alone. Theories of obedience, indoctrination and decision making.
  • Relationship: belonging, esteem, equity, self disclosure, helping people.

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The information contained in the 2016 CSU Handbook was accurate at the date of publication: 06 September 2016. The University reserves the right to vary the information at any time without notice.