INF415 Management of Information Agencies (8)


Core management competencies and skills are addressed as a foundation for their application to information service-related activities. Emphasis is on providing students with a general understanding of management issues they are likely to face in the operations of an information agency.

+ Subject Availability Modes and Location

Session 1
OnlineWagga Wagga Campus
Session 3
OnlineSPACE, University of Hong Kong
OnlineWagga Wagga Campus
Continuing students should consult the SAL for current offering details: INF415
Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject information

Duration Grading System School:
One sessionHD/FLSchool of Information Studies

Learning Outcomes

Upon successful completion of this subject, students should:
- have a basic understanding of key management tasks and activities and associated theories and processes;
- be able to interpret the principles and practical application behind the activities of planning, organising, leading and evaluation;
- have acquired the foundation skills to manage and or effectively supervise library and information services staff, within the broader organisation in a climate of constant change;
- demonstrate an understanding of supervisory skills with an emphasis on communication, motivation and morale; and
- demonstrate an understanding of ways in which teams are managed.


The subject will cover the following topics:
- Introduction to management - Principles and theories - Organisational culture - Change management - Supervisory skills - Communication, motivation and morale - Managing teams


The information contained in the 2017 CSU Handbook was accurate at the date of publication: 25 August 2017. The University reserves the right to vary the information at any time without notice.