COM223 Communication Management (8)

This subject examines communication with internal and external stakeholders as a management concern. The subject explores communication management and practices, and critiques human interaction within complex organisations  including leadership, change communication and organisational behavior.

Subject Outlines
Current CSU students can view Subject Outlines for recent sessions. Please note that Subject Outlines and assessment tasks are updated each session.


Session 1 (30)
On Campus
Bathurst Campus
Bathurst Campus

Continuing students should consult the SAL for current offering details: COM223. Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject Information

Grading System



One session


School of Communication and Creative Industries

Assumed Knowledge

COM222 and COM232

Incompatible Subjects


Learning Outcomes

Upon successful completion of this subject, students should:
  • be able to explain different approaches to managing communication in organisations
  • be able to apply theories and models of communication to the analysis of a wide range of organisational contexts, including change management and cultural change for employee communication, and relationship management with key external stakeholders
  • be able to reflect on, and engage meaningfully with a range of stakeholder perspectives, particularly those of employees
  • be able to investigate and analyse the aspects of context that influence approaches to organisational change


This subject will cover the following topics:
  • Organisational communication theory and practice
  • Cultural, ethical, creative and political issues facing 21st century managers
  • Roles and responsibilities of organisational communicators
  • Culture, change management, leadership and technology in an organisational context
  • Providing strategic communication advice to management
  • Organisational communication research and analysis strategies

Workplace Learning

This subject contains a 5 days Compulsory Workplace Learning component.

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Current Students

For any enquiries about subject selection or course structure please contact Student Central or or phone on 1800 275 278.

Prospective Students

For further information about Charles Sturt University, or this course offering, please contact info.csu on 1800 275 278 (free call within Australia) or enquire online.

The information contained in the 2018 CSU Handbook was accurate at the date of publication: August 2018. The University reserves the right to vary the information at any time without notice.