INF332 Community Outreach (8)

This subject will explore the concepts of community and diversity (including age, socio-economic, mental and physical disabilities, rural and remote communities, linguistic and cultural diversity) in the context of providing localised information-related community outreach services to diverse populations. The syllabus includes an exploration of Indigenous information and knowledge issues, overview of the Australian Aboriginal and Torres Strait Islander Library and Information Resources Network Protocols as well as practical suggestions for working with Indigenous communities. Students are encouraged to explore diversity-related issues from within a framework of equity and social justice. Students will choose from a range of professional information settings (such as public libraries, academic libraries, Indigenous knowledge centres, specialised information agencies). The subject will have theoretical and practical foci, culminating in the development and evaluation of an information-related community outreach service plan for a specific group within students' own local communities. 

Subject Outlines
Current CSU students can view Subject Outlines for recent sessions. Please note that Subject Outlines and assessment tasks are updated each session.


Session 1 (30)
SPACE, University of Hong Kong
Wagga Wagga Campus

Continuing students should consult the SAL for current offering details: INF332. Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject Information

Grading System



One session


School of Information Studies

Enrolment Restrictions

Not available to students who have completed INF519

Incompatible Subjects


Learning Outcomes

Upon successful completion of this subject, students should:
  • be able to show that they understand the concepts of community and diversity;
  • be able to o
  • utline the role of community outreach from a range of information organisations;
  • be able to u
  • nderstand the relationship between information services and equity and social
  • justice issues;
  • be able to e
  • xplore and articulate the sociocultural makeup of their local community
  • including the local Indigenous groups;
  • be able to a
  • nalyse and articulate their role as information professionals with respect to
  • Indigenous information and knowledge issues
  • be able to d
  • evelop practical means of engaging with communities in diverse populations,
  • including the development of effective crosscultural communication knowledge and skills;
  • be able to i
  • dentify and develop an informationrelated community outreach service plan,
  • including implementation and evaluation methods, to meet a particular community group┐s
  • needs within their localised community


This subject will cover the following topics:

- Understanding community needs

- Catering for diversity
Indigenous information and knowledge

Working with Indigenous communities

Designing community outreach services
- Marketing community outreach services

Evaluating community outreach services


Current Students

For any enquiries about subject selection or course structure please contact Student Central or or phone on 1800 275 278.

Prospective Students

For further information about Charles Sturt University, or this course offering, please contact info.csu on 1800 275 278 (free call within Australia) or enquire online.

The information contained in the 2018 CSU Handbook was accurate at the date of publication: August 2018. The University reserves the right to vary the information at any time without notice.