INF415 Management of Information Agencies (8)

Core management competencies and skills are addressed as a foundation for their application to information service-related activities. Emphasis is on providing students with a general understanding of management issues they are likely to face in the operations of an information agency.

Subject Outlines
Current CSU students can view Subject Outlines for recent sessions. Please note that Subject Outlines and assessment tasks are updated each session.


Session 1 (30)
Wagga Wagga Campus
Session 3 (90)
SPACE, University of Hong Kong
Wagga Wagga Campus

Continuing students should consult the SAL for current offering details: INF415. Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject Information

Grading System



One session


School of Information Studies

Learning Outcomes

Upon successful completion of this subject, students should:
  • have a basic understanding of key management tasks and activities and associated theories and processes;
  • be able to interpret the principles and practical application behind the activities of planning, organising, leading and evaluation;
  • have acquired the foundation skills to manage and or effectively supervise library and information services staff, within the broader organisation in a climate of constant change;
  • demonstrate an understanding of supervisory skills with an emphasis on communication, motivation and morale; and
  • demonstrate an understanding of ways in which teams are managed.


This subject will cover the following topics:

- Introduction to management - Principles and theories - Organisational culture - Change management - Supervisory skills - Communication, motivation and morale - Managing teams


Current Students

For any enquiries about subject selection or course structure please contact Student Central or or phone on 1800 275 278.

Prospective Students

For further information about Charles Sturt University, or this course offering, please contact info.csu on 1800 275 278 (free call within Australia) or enquire online.

The information contained in the 2018 CSU Handbook was accurate at the date of publication: August 2018. The University reserves the right to vary the information at any time without notice.