MGT200 Property Management & Design (8)

The critical role of the hotel manager in property management is the focus of study in this subject. This component of course addresses the need for hotel managers to be better equipped to deal with the use and maintenance of resources in a hotel complex. The importance of the maintenance procedures being documented is outlined. The numerous operating systems that support the operation of the plant in a hotel are examined. Conservation of the use of energy is shown to be economically and environmentally responsible. The hotel manager's involvement in and responsibility for the development of new and/or the renovation of existing facilities are explored.

Subject Outlines
Current CSU students can view Subject Outlines for recent sessions. Please note that Subject Outlines and assessment tasks are updated each session.

No offerings have been identified for this subject in 2018.

Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject Information

Grading System



One session


International School of Business and Partnerships

Enrolment Restrictions

Bachelor of Hotel Management students only

Learning Outcomes

Upon successful completion of this subject, students should:
  • Demonstrate their understanding of the procedures and processes associated with the maintenance of a hotel building complex.
  • Recognise the layout, characteristics and function of various parts of a hotel's building, plant and equipment.
  • Identify various problems arising in building, plant and equipment and make decisions to rectify them.
  • Construct operational and capital budgets for the maintenance department and facilities within a hotel.
  • Analyse costs and evaluate budgets to exercise tight budgetary control with an aim to improve the hotel's operation and increase profitability.
  • Supervise the implementation and management of effective energy and waste management programs in all areas of the hotel that comply with requirements of legislation, regulations and bylaws.
  • Synthesise knowledge acquired in this and other subjects and apply it to the process of developing and designing a hotel project.


This subject will cover the following topics:

At the commencement of the subject, students are introduced to the organisational elements of a hotel's maintenance department. An overview is provided of the role and scope of the maintenance department in a hotel and the structure and staffing required to support it. The advantages and disadvantages of in-house and contract maintenance services in the upkeep of hotels are identified. The importance of having documented maintenance procedures and of keeping accurate records is stressed. The communication and interpersonal skills required in dealing with technical staff, trades people, contractors and service providers are identified. In tutorial sessions, students role play situations involving the demonstration of these skills. Through an analysis of the design, operation and care of the engineering systems, the importance of maintaining the plant and equipment is studied in practical settings. As a result of these analyses, students are expected to understand the significance of a hotel's: water supply and disposal system; electrical and lighting operations; air conditioning and ventilation services; refrigeration plant; security equipment; and transport and communication systems. Managerial responsibility for the development, implementation and supervision of routine, preventive, scheduled and emergency maintenance systems is analysed. The implications for the manager, clients, employees, shareholders and hotel owners of failure to implement appropriate maintenance strategies are identified. The need to be familiar with relevant legislation, regulations and by-laws is considered. Expectations of the hotel manager for the containment of costs and the management of budgets in relation to the buildings and plant are detailed. Considerations of the role of budgets in the control process, the use of a Uniform System of Ho


Current Students

For any enquiries about subject selection or course structure please contact Student Central or or phone on 1800 275 278.

Prospective Students

For further information about Charles Sturt University, or this course offering, please contact info.csu on 1800 275 278 (free call within Australia) or enquire online.

The information contained in the 2018 CSU Handbook was accurate at the date of publication: August 2018. The University reserves the right to vary the information at any time without notice.