Quality Management & Innovation frameworks and techniques are used in many industries to enhanced business performance. This subject aims to introduce students to the historical theories and contemporary approaches to quality management and innovation practice. The subject encourages students to critically reflect on quality management practice with a focus on customers, organisational strategy, leadership impacts and human resource management initiatives. The students critically examine several quality management theories and models including quality control systems, continuous improvement, product and process innovation, the management of knowledge for innovation, teamwork systems and organisational restructuring for innovation and quality management.
HD/FL
One session
School of Management and Marketing
Postgraduate students
For any enquiries about subject selection or course structure please contact Student Central or ask@csu.edu.au or phone on 1800 275 278.
For further information about Charles Sturt University, or this course offering, please contact info.csu on 1800 275 278 (free call within Australia) or enquire online.
The information contained in the 2018 CSU Handbook was accurate at the date of publication: August 2018. The University reserves the right to vary the information at any time without notice.