PPP154 Communication and Police Professional Standards, Conduct and Values 1A (6)

This subject focuses on key capabilities required of a professional police officer, including the capabilities for making ethical decisions in accordance with the law, community expectations and organisational policies; communicating with a range of individuals and groups; understanding and dealing with the customer base of the police organisation and recognising potential risks and avenues of corruption inherent in policing. The subject considers these capabilities in relation to key NSW Police Force policiesthe Statement of Values, the Code of Conduct and Ethics, the Oath of Office and other associated policies. 

Subject Outlines
Current CSU students can view Subject Outlines for recent sessions. Please note that Subject Outlines and assessment tasks are updated each session.


* Offering has a residential school. Please view following information for further details.

Term 1 (75)
Online *
Goulburn Campus
Term 2 (15)
Online *
Goulburn Campus
Term 3 (45)
Online *
Goulburn Campus

Continuing students should consult the SAL for current offering details: PPP154. Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject Information

Grading System



One session


School of Policing Studies

Enrolment Restrictions

Available only to students in the Associate Degree in Policing Practice.  Students will require internet access.

Learning Outcomes

Upon successful completion of this subject, students should:
  • be able to apply STOPAR as a critical thinking framework in policing scenarios;
  • be able to explain the principles of professionalism and decision making accountability as they apply to policing in NSW;
  • be able to explain NSW Police Force ethical standards as articulated in the Statement of Values, Code of Conduct and Ethics, the Oath of Office and associated policies and apply to policing scenarios;
  • be able to identify the potential for corruption in policing;
  • be able to explain the crucial role of lawful discretion in police-decision making processes;
  • be able to explain the NSW Police Force Customer Service Charter and how it applies to general duties policing;
  • be able to apply the principles of effective victim care to a range of policing scenarios; and
  • be able to use effective written and oral communication techniques appropriately in a range of policing situations.


This subject will cover the following topics:
  • The STOPAR model of professional decision-making;
  • The general nature of ethics as they apply to the individual and society;
  • The role of legal and organisational ethics in decision-making;
  • Police ethics as it is shaped by NSW Police organisational policy and culture;
  • Customer service and duty of care including ethical considerations;
  • Victim care; and
  • Communication strategies and techniques.

Residential School

This subject contains a 11 day Compulsory Residential School.

Lectures, tutorials, cops training, practical simulations & role plays to provide practice and application opportunity.

The 11 days covers all three subjects due to the integrated nature of the delivery of the curriculum.


Current Students

For any enquiries about subject selection or course structure please contact Student Central or ask@csu.edu.au or phone on 1800 275 278.

Prospective Students

For further information about Charles Sturt University, or this course offering, please contact info.csu on 1800 275 278 (free call within Australia) or enquire online.

The information contained in the 2018 CSU Handbook was accurate at the date of publication: August 2018. The University reserves the right to vary the information at any time without notice.