WEL418 Case Management (8)

The focus of this subject is on a contemporary paradigm of case management and its increasing application to diverse human service settings and organisations. Its origins are traced to the emergence of the social work profession, the 1970s deinstitutionalisation movement and community nursing. Community care case management is designed to provide advocacy, support and services to vulnerable people and communities. Through a case study approach students differentiate case management systems, their underlying ethos, theory, functions, structures and practices.

Subject Outlines
Current CSU students can view Subject Outlines for recent sessions. Please note that Subject Outlines and assessment tasks are updated each session.


Session 1 (30)
Wagga Wagga Campus
Session 2 (60)
Wagga Wagga Campus
Session 3 (90)
Wagga Wagga Campus

Continuing students should consult the SAL for current offering details: WEL418. Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject Information

Grading System



One session


School of Humanities and Social Sciences

Learning Outcomes

Upon successful completion of this subject, students should:
  • be able to define case management;
  • be able to develop an understanding of the main models of case management with a specific focus on a generic model;
  • be able to apply the generic model of case management to a simulated situation via a case study;
  • be able to articulate the theoretical underpinnings of the functions of the case management model;
  • be able to critique case management systems within agency and community contexts, including provider driven vs client driven case management practices;
  • be able to identify the main skills and tensions in case management practice;
  • be able to develop critical thinking and theory to practice application skills; and
  • be able to apply appropriate academic writing, referencing and presentation skills.


This subject will cover the following topics:
  • Introduction to case management: Origins and influences
  • Theoretical underpinnings of case management practice, including: strengths-based practice
  • Overarching and practice functions of case management, including: roles and responsibilities of case managers
  • Context of case management practice, including: organisational context
  • Review of case management knowledge, skills and application, including: models of case management


Current Students

For any enquiries about subject selection or course structure please contact Student Central or ask@csu.edu.au or phone on 1800 275 278.

Prospective Students

For further information about Charles Sturt University, or this course offering, please contact info.csu on 1800 275 278 (free call within Australia) or enquire online.

The information contained in the 2018 CSU Handbook was accurate at the date of publication: August 2018. The University reserves the right to vary the information at any time without notice.