COM313 SOS: Issues and Crisis Communication (8)

This subject develops students' abilities to manage communication issues arising before, during and after crises within organisations. It explores the theoretical perspectives informing this dynamic aspect of contemporary public relations practice.

Subject Outlines
Current CSU students can view Subject Outlines for recent sessions. Please note that Subject Outlines and assessment tasks are updated each session.

Availability

Session 1 (30)
On Campus
Bathurst Campus
Online
Bathurst Campus

Continuing students should consult the SAL for current offering details: COM313. Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject Information

Grading System

HD/FL

Duration

One session

School

School of Communication and Creative Industries

Assumed Knowledge

COM223

Learning Outcomes

Upon successful completion of this subject, students should:
  • be able to critically evaluate differences in issues and crisis management within contemporary public relations practice;
  • be able to apply theories of issues and crisis communciation to contemporary organisational practice; and
  • be able to analyse the impact of digital media on organisational issues and crises and the consequences for communication management.

Syllabus

This subject will cover the following topics:
  • Issues management and issues management plans
  • Crisis management and planning
  • Risk communication
  • Relationship management and stakeholder engagement
  • Legal and ethical management of issues and crises
  • Media relations in a crisis

Contact

Current Students

For any enquiries about subject selection or course structure please contact Student Central or ask@csu.edu.au or phone on 1800 275 278.

Prospective Students

For further information about Charles Sturt University, or this course offering, please contact info.csu on 1800 334 733 (free call within Australia) or enquire online.

The information contained in the 2019 CSU Handbook was accurate at the date of publication: September 2018. The University reserves the right to vary the information at any time without notice.

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