GPM428 Operational Command (16)

The operational command of major incidents introduces a range of additional considerations for leaders; such as acute political pressures, severe time constraints and risks to life. This environment arguably requires leaders from all relevant organisations to develop decision-making skills that incorporate risk assessments on limited information and the ability to communicate and later justify their rationale. This subject will predominantly use a case study approach to illustrate the experience of senior leaders in a multi-agency environment in crises and the themes arising from research in this area in a practical way

Subject Outlines
Current CSU students can view Subject Outlines for recent sessions. Please note that Subject Outlines and assessment tasks are updated each session.


Session 1 (30)
Manly Campus
Session 3 (90)
Manly Campus

Continuing students should consult the SAL for current offering details: GPM428. Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject Information

Grading System



One session


Australian Graduate School of Policing and Security

Enrolment Restrictions

Students require internet access. All materials for the subject are delivered electronically. Some documents are quite large and having broadband access is beneficial

Assumed Knowledge

Students in this subject should be working in a law enforcement, emergency services or security organisation or one that is very similar. Students working at any level of management will be able to apply their knowledge and experience of the organisation to the assessment tasks in the subject.

Learning Outcomes

Upon successful completion of this subject, students should:
  • be able to review, analyse, consolidate and synthesise the history and context of decision making and operational command and the impact of this on the principles underpinning current practice
  • be able to identify key challenges to leadership and operational command and suggest practical solutions to the competing risks and priorities in current administrative and operational environment
  • be able to think critically about key professional issues in multi-agency operational command and leadership, with particular reference to the ethical, political, legal and community dimensions of operations


This subject will cover the following topics:
  • theories of leadership and command applicable to the law enforcement, policing, emergency service and security environment.
  • leading and commanding teams in a complex, multi-agency environment
  • consideration of the rights, care and well-being of police personnel and the public
  • practical applications of operational planning, decision making, management, post incident analysis and evaluation
  • management of emergencies, and major and critical incidents involving operational options
  • understanding and utilising contemporary technological developments in leadership and operational command
  • leadership and command for ethical outcomes
  • providing transparency through responsible and sensitive management of the media and public information


Current Students

For any enquiries about subject selection or course structure please contact Student Central or or phone on 1800 275 278.

Prospective Students

For further information about Charles Sturt University, or this course offering, please contact info.csu on 1800 334 733 (free call within Australia) or enquire online.

The information contained in the 2019 CSU Handbook was accurate at the date of publication: September 2018. The University reserves the right to vary the information at any time without notice.