CUS411 Customs Workplace Planning and Leadership (16)

This subject introduces students to the strategic leadership necessary in modern customs administrations and seeks to develop their capabilities to formulate planning in a customs workplace, recognising inherent tensions, and be an 'arbiter of change'.

Availability

Term 2 (15)
Online
Canberra Campus

Continuing students should consult the SAL for current offering details: CUS411. Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject Information

Grading System

HD/FL

Duration

One session

School

Centre for Customs and Excise Studies

Enrolment Restrictions

Restricted to students in the Bachelor of Border Management (Customs)

Learning Outcomes

Upon successful completion of this subject, students should:
  • be able to identify the corporate governance framework within their Customs administration and evaluate the effectiveness of existing strategies in respect of structures, policies and procedures;
  • be able to analyse leadership styles and the appropriateness of styles for particular strategic activities in the Customs context;
  • be able to select and discuss an appropriate strategic planning framework for their Customs administration and understand the components within that framework;
  • be able to discuss the importance of measuring organisational performance, reviewing strategic performance and activities for future planning;
  • be able to analyse existing planning strategies and evaluate against contemporary approaches including reform and modernisation, human resource management, contemporary compliance and change management best practice and risk management concepts and techniques;
  • be able to demonstrate and understanding of the fundamental principles and applications of team leadership and management in a team context tailored to the Customs environment; and
  • be able to discuss the importance of stakeholder consultation and customs/business partnerships.

Syllabus

This subject will cover the following topics:
  • the requirement for customs agencies to reform and modernise their structures, policies and procedures
  • contemporary approaches to human resource management, including the role of senior managers as leaders and in succession planning
  • the design and implementation of strategic planning for customs authorities
  • contemporary compliance management and risk management concepts and techniques
  • change management techniques and strategies to support a reform and modernisation process.
  • stakeholder consultation and customs/business partnerships

Indicative Assessment

The following table summarises the assessment tasks for the online offering of CUS411 in Term 1 2020. Please note this is a guide only. Assessment tasks are regularly updated and can also differ to suit the mode of study (online or on campus).

Item Number
Title
Value %
1
Your journal
30
2
Team leadership
30
3
A plan to reform and modernise catdom customs
40

The information contained in the CSU Handbook was accurate at the date of publication: January 2020. The University reserves the right to vary the information at any time without notice.

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