PHM316 Professional and Business Pharmacy Practice (16)

The focus of this subject is on further developing your professional practice and identity as a pharmacist. You will be enhancing the skills and knowledge acquired during PHM215 (Pharmacy Practice 1) and preparing for PHM409 (Professional Pharmacy Practice). This will involve exploring self-limiting disease conditions and their management, counselling and patient education. You will also be exploring the principles of business management and marketing and applying this by developing a business plan. You will demonstrate your new skills through reflection on workplace learning, oral presentation and case management.


Year-long Period 1 (31)
On Campus
Orange Campus

Continuing students should consult the SAL for current offering details: PHM316. Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject Information

Grading System



One session


School of Biomedical Sciences

Enrolment Restrictions

Restricted to students enrolled in the Bachelor of Pharmacy course.

Not available to students who have successfully completed PHM315.



Subject Relationships

PHM315 replaced by PHM316

Incompatible Subjects


Learning Outcomes

Upon successful completion of this subject, students should:
  • be able to supply, counsel, dispense and conduct business according to ethical and legal standards in the practice of pharmacy;
  • be able to competently compound extemporaneous products and supply proprietory non-prescription products to ensure patient safety and quality use of medicines;
  • be able to competently counsel and motivate patients to change health destructive behaviours;
  • be able to evaluate pharmacy business practice and operations and design potential strategies to optimise outcomes; and
  • be able to analyse their learning needs, plan and implement a strategy to address those needs and reflect on their performance in pharmacy practice.


This subject will cover the following topics:
  • Disease states and management (Differential diagnosis of self-limiting conditions and treatment; evidence for the quality use of medicines; the psychology of health and disease, health belief models and adherence & the impact of chronic diseases on treatment of self-limiting conditions)
  • Professional practice (Legislation relevant to the procurement, storage, supply and sale of pharmaceutical products; Protocols for pharmacy only and pharmacist only medicines; Ethics and standards of practice; Complementary treatment modalities; Protocols for dispensing extemporaneous products; Communication theory and practice; Continuing professional development; Professional conduct and identity development & Conflict management and team work)
  • Business practice (The changing role of the pharmacy in Australian community health care; Principles of developing effective business operations: personnel, products, inventory, legislation and risk; Consumer behaviour; Key performance indicators used in pharmacy practice & Pharmacoeconomics)

Workplace Learning

This subject contains a 20 days Compulsory Workplace Learning component.

Students are required to undertake Professional Placements in a Community Pharmacy environment. The student must complete placements in two different community pharmacies. Each placement must be of a minimum of 70 hours completed over 10 working days.

The aim of these placements is to provide an insight into professional practice and to assist students to apply their clinical and business knowledge. These placements will also provide students with opportunities for applied decision making with the aim of promoting the quality use of medication and improving business outcomes.

Workplace learning is a key part of the curriculum delivery expectations and is to be reported to the Australian Pharmacy Council (APC), as part of the annual accreditation process.

Special Resources

As workplace learning is a compulsory requirement of this subject, students will be expected to organise the following;
" work place learning sites complying with the School of Biomedical Sciences and CSU work place learning guidelines and policies.
"  funding for expenses related to accommodation, travel, food  etc. as part of this mandatory requirement of workplace learning.

The information contained in the CSU Handbook was accurate at the date of publication: June 2022. The University reserves the right to vary the information at any time without notice.