GPM414 Organisational communication (8)

To operate effectively, police organisations need to communicate both internally and with the community. The public "know" about crime and the work of the police from the media, and it is essential that police at every level in the organisation learn how to work constructively and cooperatively with the media to increase public understanding. In this subject, police accountability to the community, community satisfaction with the police, and the value of strategic inter-agency relationships, alliances and partnerships are examined, as are the wider social, legal and political context. At an applied level, good internal knowledge management and communication, and best practice use of web-based information, are examined.

Subject availability
Session 1 (30)
Online
Manly Campus
Continuing students should consult the SAL for current offering details. Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.
Subject Information
Grading System
HD/FL
Duration
One session
School
Australian Graduate School of Policing and Security
Enrolment restrictions

This subject is moving to electronic provision of all learning materials, including readings and broadband internet access is necessary.

Learning Outcomes
Upon successful completion of this subject, students should:
  • be able to identify challenges to policing and how solutions to these may be facilitated by strategic use of communication strategies.
  • be able to critically evaluate how communication strategies may be able to enhance transparency, organisational cohesiveness, community consultation and operational effectiveness
  • be able to review analyse, consolidate and synthesise research relating to communication theory and critically reflect on how this can assist in the management of operational issues in a policing context
  • be able to communicate complex knowledge and ideas to a variety of audiences including police and other stakeholders
Syllabus
The subject will cover the following topics:
  • - using communication for leadership and management
  • - knowledge management, sharing and communication internally and externally
  • - community understanding of crime and police work, community education
  • - the dynamics, tensions and potential conflict in police/media relations
  • - partnerships and alliances with other agencies, jurisdictions and allied professions
  • - political context of police/community communication, and its role and function in a democracy
  • - forms of, and best practice use of, electronic and print communication
  • - legal issues and the media, and
  • - accountability to the community
Contact
Current Students

For any enquiries about subject selection or course structure you will need to contact your Course Director. You can find the name and contact details for your Course Director in your offer letter or contact your School office.

Prospective Students

For further information about Charles Sturt University, or this course offering, please contact info.csu on 1800 334 733 (free call within Australia) or enquire online.

The information contained in the 2017 CSU Handbook was accurate at the date of publication: June 2018. The University reserves the right to vary the information at any time without notice.

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