HSM512 Evaluating Health Service Performance (8)

Students are introduced to evaluation, in its broadest sense, as a function of management. They will explore various approaches to performance improvement in health service organisations, eg. process evaluation, outcome evaluation, quality management, action research, and health service research. Students explore contextual issues that impact on service evaluation, drawing on their knowledge of organisations and management practice.

Subject availability
Session 2 (60)
Online
Bathurst Campus
Continuing students should consult the SAL for current offering details. Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.
Subject Information
Grading System
HD/FL
Duration
One session
School
School of Biomedical Sciences
Enrolment restrictions
Restricted to postgraduate students enrolled in health-related courses
Assumed Knowledge

This subject assumes students have a knowledge of management and leadership theory as it relates to health service organisations

Learning Outcomes
Upon successful completion of this subject, students should:
  • be able to discuss various approaches to performance improvement in health service organisations, eg. process evaluation, outcome evaluation, quality management, action research, and health service research;
  • be able to discuss evaluation as a function of management;
  • be able to develop an evaluation plan for an aspect of service delivery;
  • be able to justify the focus of the evaluation and the selection of evaluation strategies and tools;
  • be able to analyse the context of the evaluation drawing on knowledge of health service organisations and management practice gained from prior learning;
  • be able to reflect on personal capacity for undertaking furture enquiry within the management role.
Syllabus
The subject will cover the following topics:
  • Evaluation as a function of management
  • The context of health service evaluation
  • Process evaluation
  • Outcome evaluation
  • Quality management
  • Action research
  • Health service research
Contact
Current Students

For any enquiries about subject selection or course structure you will need to contact your Course Director. You can find the name and contact details for your Course Director in your offer letter or contact your School office.

Prospective Students

For further information about Charles Sturt University, or this course offering, please contact info.csu on 1800 334 733 (free call within Australia) or enquire online.

The information contained in the 2017 CSU Handbook was accurate at the date of publication: June 2018. The University reserves the right to vary the information at any time without notice.

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