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HSM512 Evaluating Health Service Performance (8)

Abstract

Students are introduced to evaluation, in its broadest sense, as a function of management. They will explore various approaches to performance improvement in health service organisations, eg. process evaluation, outcome evaluation, quality management, action research, and health service research. Students explore contextual issues that impact on service evaluation, drawing on their knowledge of organisations and management practice.

+ Subject Availability Modes and Location

Session 2
OnlineBathurst Campus
Continuing students should consult the SAL for current offering details: HSM512
Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject information

Duration Grading System School:
One sessionHD/FLSchool of Biomedical Sciences

Assumed Knowledge

This subject assumes students have a knowledge of management and leadership theory as it relates to health service organisations

Enrolment restrictions

Restricted to postgraduate students enrolled in health-related courses

Learning Outcomes

Upon successful completion of this subject, students should:
  • be able to discuss various approaches to performance improvement in health service organisations, eg. process evaluation, outcome evaluation, quality management, action research, and health service research;
  • be able to discuss evaluation as a function of management;
  • be able to develop an evaluation plan for an aspect of service delivery;
  • be able to justify the focus of the evaluation and the selection of evaluation strategies and tools;
  • be able to analyse the context of the evaluation drawing on knowledge of health service organisations and management practice gained from prior learning;
  • be able to reflect on personal capacity for undertaking furture enquiry within the management role.

Syllabus

The subject will cover the following topics:
  • Evaluation as a function of management
  • The context of health service evaluation
  • Process evaluation
  • Outcome evaluation
  • Quality management
  • Action research
  • Health service research

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The information contained in the 2018 CSU Handbook was accurate at the date of publication: 20 October 2017. The University reserves the right to vary the information at any time without notice.