INF211 Information Sources and Services (8)

This subject introduces students to information work in libraries and to the underlying philosophy of reference service. It examines the major information sources and services used and developed by librarians to answer information requests. The concept of search strategies is introduced for both electronic and manual searching. The role and dynamics of reference interviews and their role in the larger reference process is studied. A variety of search strategies is examined and evaluated.

Subject availability
Session 1 (30)
SPACE, University of Hong Kong
Wagga Wagga Campus
Session 2 (60)
Wagga Wagga Campus
Continuing students should consult the SAL for current offering details. Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.
Subject Information
Grading System
One session
School of Information Studies
Enrolment restrictions

Not available to students who have completed INF406 or INF202 or INF106.

Subject Relationships
INF406 Paired Subject
Incompatable Subjects
INF106 INF202 INF406
Learning Outcomes
Upon successful completion of this subject, students should:
  • be able to evaluate a range of information resources for the purpose of meeting users' information needs;
  • show that they understand and can conduct effective electronic and manual reference queries; and
  • demonstrate an understanding of the purpose and role of the reference interview in meeting users' information needs.
The subject will cover the following topics:
  • What is an information service?
  • The reference librarian's role
  • New dimensions of information work
  • The reference process: traditional and virtual environments
  • Reference interview techniques
  • Information literacy and user education
  • Standard sources of information used in reference work
  • Evaluating information and information tools
  • Searching for information
Current Students

For any enquiries about subject selection or course structure you will need to contact your Course Director. You can find the name and contact details for your Course Director in your offer letter or contact your School office.

Prospective Students

For further information about Charles Sturt University, or this course offering, please contact info.csu on 1800 334 733 (free call within Australia) or enquire online.

The information contained in the 2017 CSU Handbook was accurate at the date of publication: June 2018. The University reserves the right to vary the information at any time without notice.