Charles Sturt University
Charles Sturt University

Helen Pan

 Helen Pan

Helens role is Quality Management System (QMS) Delegate & Acting Laboratory Manager

She is responsible for document controll & internal auditor for QMS; Calibration of weighing and measurement apparatus, including labware (glass pipette, burette, and volumetric flask), POVA & balances; Development, maintenance and applying Standard Operating Procedures and Protocols; Chemicals registration, storage and disposal. Laboratory management; Support research projects when requested.

ISO 9001 Quality Management Systems are well proven as a fundamental tool for reducing waste and enterprise risk while increasing customer confidence and business performance through continual improvement. NWGIC laboratories are certified to meet the standard of AS/NZS ISO9001:2008 by NCS International to ensure that the project delivers and maintains high standards and quality research output from its laboratories.

As laboratory manager she oversees other employees in a laboratory & coordinates all activities within a laboratory environment and ensures QMS Standard Operating Procedures and protocols are maintained and applied. Maintaining quality checks on safety of laboratories, including biohazards and insures maintenance of the laboratories according to Good Laboratory Practices. Organise the performance of annual external services for instruments and equipments.   Liais with facility manager to ensure that a facility remains in compliance with all safety regulations. High proficiency in chemical and laboratory instrument analysis is essential.

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