We recognise the need for all academic and general staff to have access to tools and information which will better allow them to assist students.
CSU's Student Counselling team do not provide counselling for CSU Staff. Staff can use the Employee Assistance Program (EAP) to access professional counselling services.
We offer counselling to internal and distance education students in-person and via phone, skype (web-cam) and e-mail.
Students can book their appointments online. If you become familiar with the online booking system you can support students through this process. There are two separate booking systems depending on the type of appointment the student requires:
Students who are reluctant to access counselling can be directed to a range of self-help resources. These resources include mental health issues and strategies to cope with stress and succeed at their academic studies.
These resources will help to guide you when you are assisting a student who is distressed and/or who may be at risk or suicide. Print these resources or have this site saved in your favourites.
CSU counselling staff facilitate a range of information sessions to help you better assist students.
MHFA, an internationally recognised course, provides you with a range of skills to respond to a mental health crisis and to speak to a student about mental health issues. This course is twelve hours of training, consisting of four modules. The training can be delivered over two days, or in separate modules over several weeks.
For details of upcoming training dates and locations, information about costs, and to register for a training session, please see Mental Health First Aid (MHFA)
A one hour presentation by CSU Student Counsellors, for schools and staff groups. This covers the basics of responding appropriately to students who are distressed. For more information or to request a presentation, please see Dealing with students in distress.
This quick 15 min presentation is suitable to be conducted in staff and team meetings. It provides valuable knowledge on how the counselling service supports students and how you can refer a student to us. For more information e-mail firstname.lastname@example.org
We provide a range of information sessions to students. These include information sessions on stress management and strategies to cope with the pressure of academic studies. These information sessions can be held in addition to or in place of normal academic class.
If you are interested in a session being conducted for the students in your service please e-mail email@example.com. Please note, not all requests may be met due to high demand.