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Reference and Information Service Section
Conference and Exhibition

6-8 September 1999, Sydney Hilton, Australia


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Paper Abstracts A - Z by Author

Ager Julie Managing The Customer Role - a Model for Library Services
Barrett Heather and Trahn Isabella Developing TSISL
Blair Leonie Beyond the Square: Career Planning for Information Professionals in the New Millennium
Brodie Maxine Connected Intelligence: the Power of Library Collaboration
Buckley Barbara Library Cooperation in the UK
Bull Suzanne Training in the Electronic Environment -Designing Courses for Your Clientele
Burrell Jennifer Achieving the Vision: Consistent High-Quality Information Service in the Hybrid Library
Jerry Campbell The Real Y2K Problem: Understanding Libraries in the New Century
Cargnelutti Tony Theses and the Web: An update on the Australian Digital Theses (ADT) Project
Cole Creag Scholarly Electronic Text and Image Service (SETIS)
Conroy Garry 1 + 1 = 3 The Calculation of the Future
Cotter Rosemary, Cunnington David, Fisch Eva and Paton Babara Performance Indicators: How they Define a "Good" Reference Librarian
Dunk Linda Webtorial: Interactive Information Literacy Skills Tutorial
Fairbairn Linden Change is as Good as a Holiday: Using a Job Exchange to Recharge the Professional Batteries
Flynn Gary Preventing Burnout in Times of Change
Missingham, Roxanne A National Reference Service : New Opportunities
Forner Beverley and Lo Bianco Nicky Creating Canberra's Virtual Community Library Service
Arnold Hirshon Why Is A Raven Like A Writing Desk?; Or, Answering The Riddle Of Client Services
Horne Anne Illusions, Visions and Facts
Jesty Liz Challenges for Reference Librarians in Electronic Collection Development
Leknius Alex Effective Reference Services: the Deakin University Library Solution
Lingham Bernadette Liaison: Today's Partnerships Shape Tomorrow's Success
Littler Craig Design and Development of a Web-Based Electronic Databases Tutorial
Lubans John New Partnerships: Cybercollaboration
Lubans John When the Phone Don't Ring, You'll Know It's Me": The Internet, the User, and the Library
Macauley Peter Collaborating to a Higher Degree
McCullagh Lyn Reference Librarians: Survival Strategies for the Digital Age
McKibbin Elizabeth and Walden Sue Public Libraries and Legal Problem Solving: Evolving Partnerships
McLaren Beth Changing Paradigms, New Partnerships: Information Literacy Programs in Educational libraries
McLean Michelle Expanding Public Library Service Beyond the Walls
Neil McLean Collaborating to Compete: the Search for New Alliances
Mercieca Paul From Digitisation to Publishing: Using SIN as a Case Study
Newton Suzanne The Internet Training Institute Partnership with UTS
Owen Tim New Roles for Librarians
Pridmore Judy eBooks The Future of Books?
Rodwell John Dinosaur or Dynamo ? The Future for the Subject Specialist Reference Librarian
Siddle Graeme Finished Product? - a Collaborative Venture
Smith Karin Delivering Reference Services to Users Outside the Library
Twomey Paul The Future of IT and Infrastructure in IT in Australia - Where are we Going and Where are we Now?

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