Reference and Information Service Section
Conference and Exhibition

6-8 September 1999, Sydney Hilton, Australia

1 + 1 = 3 The Calculation of the Future

Conroy Garry

A National Reference Service : New Opportunities

Missingham, Roxanne

Achieving the Vision: Consistent High-Quality Information Service in the Hybrid Library

Burrell Jennifer

Beyond the Square: Career Planning for Information Professionals in the New Millennium

Blair Leonie

Challenges for Reference Librarians in Electronic Collection Development

Jesty Liz

Change is as Good as a Holiday: Using a Job Exchange to Recharge the Professional Batteries

Fairbairn Linden

Changing Paradigms, New Partnerships: Information Literacy Programs in Educational libraries

McLaren Beth

Collaborating to a Higher Degree

Macauley Peter

Collaborating to Compete: the Search for New Alliances

Neil McLean

Connected Intelligence: the Power of Library Collaboration

Brodie Maxine

Creating Canberra's Virtual Community Library Service

Forner Beverley and Lo Bianco Nicky

Delivering Reference Services to Users Outside the Library

Smith Karin

Design and Development of a Web-Based Electronic Databases Tutorial

Littler Craig

Developing TSISL

Barrett Heather and Trahn Isabella

Dinosaur or Dynamo ? The Future for the Subject Specialist Reference Librarian

Rodwell John

eBooks The Future of Books?

Pridmore Judy

Effective Reference Services: the Deakin University Library Solution

Leknius Alex

Expanding Public Library Service Beyond the Walls

McLean Michelle

Finished Product? - a Collaborative Venture

Siddle Graeme

From Digitisation to Publishing: Using SIN as a Case Study

Mercieca Paul

Illusions, Visions and Facts

Horne Anne

Liaison: Today's Partnerships Shape Tomorrow's Success

Lingham Bernadette

Library Cooperation in the UK

Buckley Barbara

Managing The Customer Role - a Model for Library Services

Ager Julie

New Partnerships: Cybercollaboration

Lubans John

New Roles for Librarians

Owen Tim

Performance Indicators: How they Define a "Good" Reference Librarian

Cotter Rosemary, Cunnington David, Fisch Eva and Paton Babara

Preventing Burnout in Times of Change

Flynn Gary

Public Libraries and Legal Problem Solving: Evolving Partnerships

McKibbin Elizabeth and Walden Sue

Reference Librarians: Survival Strategies for the Digital Age

McCullagh Lyn

Scholarly Electronic Text and Image Service (SETIS)

Cole Creag

The Future of IT and Infrastructure in IT in Australia - Where are we Going and Where are we Now?

Twomey Paul

The Internet Training Institute Partnership with UTS

Newton Suzanne

The Real Y2K Problem: Understanding Libraries in the New Century

Jerry Campbell

Theses and the Web: An update on the Australian Digital Theses (ADT) Project

Cargnelutti Tony

Training in the Electronic Environment -Designing Courses for Your Clientele

Bull Suzanne

Webtorial: Interactive Information Literacy Skills Tutorial

Dunk Linda

When the Phone Don't Ring, You'll Know It's Me": The Internet, the User, and the Library

Lubans John

Why Is A Raven Like A Writing Desk?; Or, Answering The Riddle Of Client Services

Arnold Hirshon