Reference and Information Service Section Conference and Exhibition 6-8 September 1999, Sydney Hilton, Australia

New Partnerships: Cybercollaboration.

John Lubans will describe a model and process of what librarians can bring to the table in developing and improving Web sites and working with web developers and information content publishers. He will illustrate the workings of this "user experience" model with several examples from his work with Internet publishers like Encyclopedia Britannica's E-Blast, Columbia University Press' Earthscape, Homework Central and with the Duke University Gothic Bookshop.

John Lubans, Deputy University Librarian, William R. Perkins Library, Duke University.