Frequently Asked Questions
How many subjects can I study?
For students in full time employment it is recommended that you enrol in no more than two (2) subjects a session. However in certain circumstances additional subjects may be undertaken and you should make written application and provide evidence of your ability to undertake these additional subjects.
When do I study?
CSU has a number of academic sessions on offer:
- Autumn session: begins in February and ends in June each year, with a two week examination period in June. (for subjects which have an exam).
- Spring session: begins in July and ends in November, with a two week examination period in November (for subjects which have an exam).
- Summer Session is also offered as a separate session. It begins in November/December and ends in February the following year with a one week examination period in February.
What happens now that I have sent my application form?
Once we have received your application, it is checked for completeness and subject availability. To minimise any delays with the processing of your application, please be sure to attach certified copies of any supporting documents requested or required (e.g. previous study or proof of residency).
If your eligibility is confirmed, you will receive an offer of admission. In order to accept the offer and enrol in your chosen subject you must return your acceptance, along with the appropriate payment, by the due date specified in the offer letter.
When should I receive my study materials?
For distance education students, after your enrolment is complete you should receive your study materials prior to the commencement of the session. If you have any queries about the dispatch of your material, please contact the Student Services Support Central on 1300 734 654.
On campus students will be told how to obtain study notes (where applicable) in the first week of classes.
When I finish my study what do I get?
When you complete a subject through Single Subject Study, you will receive an official University Transcript indicating your grade. If you subsequently enrol in a CSU course that includes a subject you have successfully completed, you will be given credit for it where appropriate.
If you are currently studying at CSU and wish to be given credit for subjects you successfully complete, it is your responsibility to request to be assessed for credit when you have successfully completed your subject(s).
How do I change my address or contact details?
You can update your personal details at your my.csu space. If you encounter problems changing your details online you should notify your Student Administration Office in writing of any changes in your address or contact details.
What if I run into difficulties during the session?
You should contact your Student Administration Office for advice, the earlier the better as the number of options available to you rapidly decreases as the session progresses.
Do I require access to the internet?
CSU places great emphasis on services to its students. It is a leader in the provision of online services and, in particular, the use of the internet in the support of teaching, administration and communications with students.
The online environment is so integrated into all aspects of student life and the learning experience at CSU that the University requires and expects that all on campus and distance education students at CSU will have ongoing access to an internet connected computer capable of communicating with CSU online systems.
What does CSU online support mean?
In addition to the print learning resources sent to you in the mail, you may be able to use the internet to:
- access your Subject Coordinator directly through email;
- access the online version of your subject outline which contains links to other online resources within the subject material;
- search library catalogues and databases from home;
- request or renew library loans;
- access a range of other information and services such as Student Administration and Student Services;
- join in discussion of various issues with other students online through an electronic discussion group or forum. Your Subject Coordinator may join these discussions and/or establish more formal discussion topics and exercises to be conducted by students.
Some subjects are "fully online". What does this mean?
Apart from the subject outline, a print copy of which is sent to you in the mail, all other learning resources for a fully online subject will be delivered to you through the internet. You will, therefore need appropriate internet access in order to study a fully online subject successfully.
It is your responsibility to ensure that your computer is compatible with university requirements and that you have access to an appropriate Internet Service Provider (ISP). The University will not be held responsible for ISP providers who are unable to provide a connection to the CSU network. All charges for internet access are your responsibility.
