See below for answers to a list of commonly asked questions relating to the 2017 your voice Staff Survey.
The survey gives staff the opportunity to express their views about working at the University, and how we can improve.
The survey will provide insight into critical issues within CSU, and the report will highlight suggestions on what we can do to improve.
In addition, we will be able to compare our results with others in the University sector.
Future surveys may be used to evaluate the effectiveness of strategic initiatives, and monitor historical trends.
All staff are invited to complete the survey; this includes full-time, part-time and casual staff. Adjunct staff are not asked to complete the survey.
The survey will go live between 29 May 2017 and 16 June 2017.
A survey link will be made available closer to the survey live date.
The survey will take about 20 - 30 minutes to complete.
The survey is supported by the Vice Chancellor's Leadership Team and Senior Managers of CSU. Managers and Supervisors will provide time for all staff to complete the survey.
Voice Project is a third party research and consulting company headquartered at Macquarie University, Sydney, Australia. They are assisting in the design, administration, data collection, analysis, and reporting of the results from this year’s survey. http://www.voiceproject.com.au/
Yes, this is an anonymous survey. We cannot identify who has or has not completed the survey, and cannot link responses to individuals. In addition, personal data will not be linked to the reports. Your answers will NOT be used to identify individuals.
Yes, the survey is confidential. The survey is administered by Voice Project. All answers will go to Voice Project, who will analyse the results for us. Individual ratings are combined in groups with 10 or more people to provide aggregated reports. Your free-text comments are included in the report and will be grouped by work area where there are 10 or more respondents.
Voice Project consultants are bound by the code of conduct and ethical guidelines of the Australian Psychological Society, and the Psychology Board of Australia.
We ask a list of OPTIONAL demographic questions to understand the workforce persity at Charles Sturt University. Additionally, we may use aggregate data to address targeted issues within the University
– for example, staff with a disability overall may require additional support with facilities.
Information is collected at the high level, and will only be analysed for groups with 10 or more responses. Demographic information is NOT combined in a way that could identify individuals.
The your voice Staff Survey was developed by researchers at Voice Project and Macquarie University. The psychometric support for the reliability and validity of the tool has been published in the Australian Journal of Psychology, a peer-review journal. In addition, the survey has been administered to over 2600 organisations to date. Published articles are on the Website at www.csu.edu.au/yourvoice or if you have specific question about the tool, please contact firstname.lastname@example.org.
No, the survey is not compulsory. However, we strongly encourage you to participate, so that we may get a high response rate. The higher the response rate the better the quality of information that we are able to gather. This will make sure that we hear collective feedback, and that any actions taken reflect the views of all staff, rather than the voice of a few.
The data will reside with Voice Project. Voice Project may use the data for benchmarking or research purposes. At no time will individuals or organisations be directly or indirectly identified in published research.
Yes, Voice Project will be sharing the results with the Vice Chancellor's Leadership Team and in turn with local managers and supervisors. Individual managers will distribute and discuss the results to their staff.
The Vice-Chancellor has very clearly stated that he will listen to the survey voice and we will act. After the feedback of results to all staff, individual managers will discuss the implications of the results with the team(s) and develop a set of priorities. There is an expectation that the results will be addressed by
In addition, the results will inform a Key Performance Indicators of the new University Strategy and University Sub-Plans for 2017.
Yes, we are committed to completing the survey every 2 years. This will help us track our progress into the future.
Please contact Ms Joanne St John, Professional Learning and Development Coordinator on (02) 6933 4156 or 34156 internal.
No. CSU staff can’t go directly to Voice Project staff for information. Any requests for further information breakdown, separate reports or data splits must be made to the Executive Director, Division of Human Resources. Generally these are not encouraged and can’t be used to compromise the confidentially of the participants and their responses.
Yes you can complete two surveys if you believe the information you supply will be different for the two positions. If you do not feel that the answers will be different then complete a single survey that relates to the position that you are mostly in, or if your positions are a 50/50 split select the position that you feel strongest about.
Where possible, reports of both quantitative and text responses are generated for work groups to enable local analysis and action. To maintain anonymity and confidentiality, a group report will only be produced if there are a minimum of 10 responses to the survey from that group. This means that within divisions, responses from staff in small groups (ie less than 10 responses) or from staff who do not identify their work group, are grouped together and listed under the whole division. This applies to both the rating reports, and the lists of text comments. Local group reports are a valuable source of information for targeted action planning, and one of the reasons it is important for as many people as possible to participate in the survey.