Unlimited access to online learning for CSU staff continues in 2018.
DIT has committed to fund the renewal of 1,999 Lynda.com staff licences for another 12 months.
Lynda.com offers flexible online learning available 24/7 from any device. There are over 5,000 courses available covering business, creative and technology skills.
Licences were initially purchased in late 2016, with the subscription ending on the 30th December 2017, as a trial period. As at December 2017 CSU has 895 active staff users and we have viewed a total of 35,961 videos over 2,572 hours.
The most popular Lynda.com courses for staff in 2017 were:
|Course Name||Number of Views|
|Writing in Plain English||76|
|Working with Upset Customers||66|
|Communicating with Confidence||40|
|Writing Customer Service Emails||39|
|Excel 2013 Essential Training||38|
|Time Management Fundamentals||32|
|Business Etiquette: Phone, Email, and Text||31|
|Happiness Tips Weekly||30|
|Phone-Based Customer Service||29|
|IT Service Desk: Customer Service Fundamentals||28|
|Customer Service over the Phone||27|
|Note-Taking for Business Professionals||21|
|Customer Service Foundations||20|
Activate your Lynda.com profile and learn something new today.
If you have a favourite course or any other Lynda.com news to share, post it to the CSU All Company Yammer group using #lyndalearning
For more information and to login go to Lynda.com Online Learning.