The CSU Spam Filtering System (Sophos Email Appliance) scans all incoming and outgoing emails. It identifies and blocks emails it recognises as spam and sends you a notification. The sender appears as firstname.lastname@example.org. You can log into the system from anywhere you have an internet connection.
You can use the system to view a list of blocked messages, view the text in a blocked message and then delete, deliver or deliver and approve senders of blocked messages in addition to creating custom lists of blocked and approved senders. When you login you will see the sidebar (on the left) and a list of blocked messages on the right. If you click the subject line of a blocked message the email message viewer will open in a new window.
The Blocked Messages page allows you to manage the email blocked by the Email Appliance. The following actions are available:
You can sort blocked messages by the following criteria:
Email messages can also be released from quarantine and delivered to your mailbox. To release a message from quarantine:
1. Open the Quarantined spam messages email notification (sender is Sophos Email Appliance Admin).
2. Click on the corresponding message ID for the email you wish to release. The email will be delivered to your inbox within 5 minutes.
The Deleted Messages page lists messages deleted from the Blocked Messages page.
Note: Deleted messages are kept on the server for 30 days or less.
You can sort deleted messages by the following criteria:
Note: Valid email addresses must use the following format: email@example.com (for example, firstname.lastname@example.org)
Note: Valid email addresses must use the following format: email@example.com (for example, firstname.lastname@example.org).
Use the Language Preference option to change the language of the End User Web Quarantine and this documentation.