At CSU, the server for staff email only has a limited amount of space. As a result, each staff member has a maximum quota for email storage on the server. If your email exceeds this quota size, your mail services will become restricted and eventually no email will be accepted for your email address. Depending on the group you are in, your quota is as follows:
|Warning||Stop Send||Stop Receive|
|Casual||615 megabytes (0.6GB)||768 megabytes (0.75GB)||922 megabytes (0.9GB)|
|Staff||2867 megabytes (2.8GB)||3072 megabytes (3GB)||3277 megabytes (3.2GB)|
|Exec||4608 megabytes (4.5GB)||5120 megabytes (5GB)||5325 megabytes (5.2GB)|
When the amount of email on the mail server reaches the quota, you need to remove the emails to another location. This process is called archiving.
For any email correspondence, please make sure that you adhere to the CSU records management policy. For information about records management at CSU, please visit www.csu.edu.au/division/vcoffice/ogca/compliants-and-records/records-management.
For any email that is not a requirement for our records management system, DIT recommends that these old emails be moved off the mail server on to a file on your computer, and a copy of these burnt to CD for your backup requirements. The following is a step by step guide to archiving your old email to a PST file stored in the D: Drive on your computer.
Most people at CSU are in the group STAFF and as a result will get email notifications about being close to quota when the total size (including sub-folders) is 2867 megabytes (2.8GB). You must reduce your email to below this figure to ensure continuity of your email service.
To create a PST file in Outlook:
If you require more information on moving old email to a PST file, please contact the service desk on 84357 or online IT Service Desk