Charles Sturt University
Charles Sturt University
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IT Servicesservice category Access and Logins

Account Management

Your unique Charles Sturt staff account (username and password) provides access to many IT services including:

You can see your username using the account activation system and change your password at any time. Usernames and passwords are case sensitive.

Staff not paid by the Division of Human Resources (e.g. PhD and RHD students, visiting research students, external contractors, consultants, and vendors) can still have a login created using the Temporary Account Administration System.

If you think someone knows your password and has logged into your staff account, change your password immediately and inform the IT Service Desk of any suspicious activity.


Staff accounts are created once position details have been entered into the HR Information System.

Staff not paid by the Division of Human Resources need a supervisor to create an account for them using the Temporary Account Administration System. Supervisors are responsible for maintaining access and disabling it when no longer required.

Use the online account activation system to receive your username and password.


Creation, management and support of staff accounts are funded by the university and provided at no extra cost to staff.


If you have further questions or need technical help after checking the Online Resources, contact the IT Service Desk

Service Owner

Manager, Client Services and Computing

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