The Virtual Private Network (VPN) allows you to access the university network when working from an off-campus location using a CSU managed device. It gives you the ability to access university resources as if you were on campus (e.g. P and S drive), while ensuring data is encrypted.
Although data between your computer and the University network is secured by the VPN, you need to maintain other security measures (e.g. strong passwords and logging out of systems when you have finished using them).
VPN access is granted upon activation of a staff account
Accounts are added to the staff users group by default. If you need to be added to another group, please contact the IT Service Desk advising which group and services you need remote access to.
Note: When you use Staff or Admin VPN access you need to register your device with Duo Security for multi-factor authentication.
The AnyConnect (VPN) client is available for Windows and Mac OSX. Please download the installer by clicking on the appropriate link:
Once the VPN client has installed, it will connect you to the VPN (this is a one-time installation).
Multi-Factor Authentication (Duo Security) must be used for Staff and Admin VPN access. Duo Security must be set up before Staff or Admin level VPN access can be used.
If you are having problems logging on to the VPN, ensure you:
If you have further questions or need technical help, contact the IT Service Desk
Call our friendly Service Desk staff during business hours:
Mon-Thu: 8am-9pm (GMT +10)
Australia wide: 1300 653 088
International: +612 6338 4357
CSU Internal: 84357