Charles Sturt University
Charles Sturt University
  • Internet Access
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IT Servicesservice category Network, Internet and Remote Access

Internet Access

You can use any CSU managed device to access the internet on all campuses via CSU’s wired and wireless (eduroam) networks. Personal devices can also access the internet via the CSU wireless network.

Authenticated access to the internet through the CSU network is available for all users with a valid CSU username and password.  Access is logged and used to report staff internet access (including session history) and data usage for auditing purposes. Users will be contacted for clarification where there have been excessive or unexpected usage patterns.

The access system allows for:

  • Automatic authentication to the internet from CSU computers
  • Automatic internet authentication using the wireless network
  • Connection of non-user based devices to connect to the internet
  • Blocking of some internet services for security policy reasons. These services are NOT available to staff or students

You can access the internet using your CSU account via the eduroam wireless network while visiting participating institutions.

Internet access will be suspended if there is a breach of the Computing and Communications Facilities Use Policy

Access

To access the internet, an active staff account (password less than 120 days since last change) is required. Internet access is blocked when a staff account expires.

To reactivate your staff account, change your password and request internet access via the IT Service Desk

If you are using a CSU computer or connecting to the CSU wireless network, you will be authenticated for internet access in one of the following ways:

  • Domain login to a CSU computer – Automatically uses your CSU username and password on your CSU computer to grant access to the internet when you log in. Primary method of access for staff
  • Your wireless login credentials (CSU username and password)
  • netauth manual authentication page - this method redirects your web browser to the netauth login page before internet access is granted. Once you have provided your CSU username and password, you can access the internet. You must leave the 'keep alive' popup window open to retain your access

Cost

Provision of this service is funded by the University and provided at no extra cost to staff.

Support

If you have further questions or need technical help after checking the Online Resources, contact the IT Service Desk

Service Owner

Manager, Infrastructure

Service Support Articles

Using the IAS

Summary Tab
Usage History Tab
Session History Tab
Audit History Tab
Access Level Tab

Summary Tab

Login Detail

This page shows basic user summary information. Includes your:

  • full name
  • CSU username
  • access level
  • role (staff/student)
  • email address (staff only)
  • staff/student ID
  • subscriber status (enabled/disabled – If you have access to the internet or not)

It also provides information on your quota allocation and a graph showing your usage for the last 30 days.

Current Sessions

The lower section of the page shows your active internet login sessions. This outlines:

  • IP address of the session
  • machine (host) name - if available
  • when the session started
  • session type
Session TypesDescription
AD Integration Session authenticated through the IAClient running on a staff computer
802.1x Session authenticated through the use of your wireless login credentials (Staff: CSU email address and password. Students: CSU username and password)
Web Session authenticated through using your CSU username and password in the web authentication page

Usage History Tab

Allows you to select a period in time and review your usage history for that period.

You can select day, month, and year options and then select the appropriate day, month and year to display.

Once you’ve selected the required reporting period, you can see:

  • usage amount and type for the specified period of time
  • types of traffic that make up your usage
  • larger files you have downloaded

Session History Tab

Allows reporting on your login sessions.

You can select a time period using the ‘date range’ drop down and further refine this using the start and end date dropdowns.

Very specific queries can be made by also using the Hostname and IP address filter fields if this information is known.

Audit History Tab

Enables reporting on audit events that relate to users (e.g. addition of quota, changes to subscriber type).

Other common audit types show if a user has gone over their quota or been disabled for some reason.

If there is no information under the ‘Audit History’ table, you do not have any audit records against you.

Note - almost all audit type records apply only to students.

Access Level Tab

All staff have a standard level of internet access applied to their CSU owned computing device/s which cannot be changed.

Standard access allows you to connect to all internet services (both known and unknown) but any connections back that are not related to your web browsing will be denied. You will not be able to host services (such as web pages) and have them accessible from the internet under the standard access level.

Note - some internet services are ALWAYS blocked for security policy reasons. These services are NOT available on ANY access level or by request.

CSU also recommends you have anti-virus software and internet security/firewall software on your device to protect you from unsolicited access from the internet.