CSU’s wired network services include the:
These services allow University network access for:
Through the WAN, you also have access to the two high speed (10 Gbps) connections to AARNET and the internet.
All devices connecting to the network must be capable of a minimum connection speed of 100 Mb/s and obtaining their network IP address by DHCP.
CSU computing devices (e.g. computers, printers etc.) must be registered to the CSU network to receive network access. Devices purchased from the CSU Computer Shop are registered to the CSU network as part of installation.
If a device’s registration is disabled, it needs to be registered again to receive network access.
By logging a request with the IT Service Desk (must provide a computer or device name), you can:
Due to the size of each campus, not all network ports in all locations are currently active.
If you connect a CSU computer to an unused network port with no network access, you will need to request activation of the network port via the IT Service Desk providing the following information:
If there are insufficient network ports available in an area to meet requirements please contact the IT Service Desk to request the installation of an additional point.
If your network cable is missing or damaged, contact the IT Service Desk to request a replacement.
If you need a longer network cable (standard lengths are 2, 3, 5 and 10 metres) for same day delivery, contact the IT Service Desk and provide an account code for payment.
To request a longer network cable not required within 2 working days, place an order using CSU’s eProcurement system
Provision, management and support of the wired network services are funded by the University and provided at no cost to staff.
Network cables are charged based on market pricing.
Activation of existing network ports is at no cost to staff.
Installation of extra network ports is at no cost to staff (subject to DIT assessment).
Large numbers of installations due to building renovations etc. are be paid for as part of building works.
If you need further technical support, please contact the IT Service Desk
Call our friendly Service Desk staff during business hours:
Mon-Thu: 8am-9pm (GMT +10)
Australia wide: 1300 653 088
International: +612 6338 4357
CSU Internal: 84357