Charles Sturt University
Charles Sturt University
  • Teaching Space Technology
  • Interactive Video Teaching (IVT) Spaces
  • Audio Visual (AV) Teaching Spaces
  • Service Support Articles
IT Servicesservice category Teaching Technology and Support

Teaching Space Technology

CSU provides a variety of audio visual equipment to support learning and teaching needs on all major campuses.

The type and size of a teaching space determines the equipment provided. Teaching spaces range from small tutorial rooms to large lecture spaces. They also include computing lab facilities. Particular schools provide specialist facilities to support their subject and course requirements.

Service Owner

Manager, Client Services and Computing

Interactive Video Teaching (IVT) Spaces

CSU video conferencing technology enables academics to deliver classes to students located across multiple campuses via Interactive Visual Teaching (IVT) spaces.

Technology found in IVT rooms includes:

  • High definition video conferencing
  • Touchpanels allowing room equipment to be switched on and off depending on the requirements of the class, volume control and other room function controls (e.g. lighting)
  • CSU computers connected to the network
  • Large display/s - projector or a large LCD similar to a television screen
  • Microphones (lectern mounted and cordless), amplifiers and speakers
  • Smart podiums (Sympodiums) - most common in IVT and large lecture spaces
  • Document Camera (visualiser)
  • Network port to provide wired network access to CSU managed devices
  • Input plate/s - allowing connection to a variety of external devices. In most instances, high definition devices can be connected to one of these plates via a HDMI cable.
  • CSU Replay for lecture capture (recording)
  • Delcom light to control CSU Replay recordings

Access

Check the availability of a teaching space as well as information about equipment and student capacities

Book spaces for ongoing (class) use through your Faculty Subjects Team or for casual use by contacting the Graduation, Exams and Timeabling (GET) team

Cost

Provision, maintenance, support and access to the IVT spaces is funded by the University and provided at no additional cost to staff.

Support

If you have further questions or need technical help after checking the Online Resources, contact the IT Service Desk

Audio Visual (AV) Teaching Spaces

Audio Visual (AV) Teaching Spaces are fitted with a variety of equipment to facilitate teaching and learning activities. Depending on the room type and purpose, specialist audio visual equipment may also be installed.

The standard equipment in AV teaching spaces includes:

  • Data projector and screen or LCD display
  • CSU computer connected to the network
  • Network port to provide wired network access to CSU managed devices
  • AV Input plate to connect your own laptop or personal device
  • Powerpoint for charging laptops and other mobile devices
  • Document Camera (visualiser)
  • Sound system including amplifiers and speakers
  • Wireless microphones for use with sound system and/or CSU Repay
  • Control system for operating the room equipment and selecting the desired input/content to display

Additional technologies provided in selected teaching spaces include:

  • Dual data projectors and screens
  • SMART Boards or other interactive white boards
  • Sympodiums (Touch screen monitors controlled by SMART Board software)

Access

Check the availability of a teaching space as well as information about equipment and student capacities

Book spaces for ongoing (class) use through your Faculty Subjects Team or for casual use by contacting the Graduation, Exams and Timeabling (GET) team

Cost

Provision, maintenance, support and access to the AV spaces is funded by the University and provided at no additional cost to staff.

Support

If you have further questions or need technical help after checking the Online Resources, contact the IT Service Desk

Service Support Articles

Technical Issues

If there is a technical problem with IVT room technology (e.g. equipment will not turn on, it doesn’t start automatically, there is a problem after it has started or if students are unsure of how to operate certain facilities), high-priority technical support is available:

  • Pick up the telephone handset located at the front of the teaching space and dial 84357
  • When prompted, select the high priority classroom and teaching space support option and provide the following details:
    1. Room and building numbers
    2. Subject code
    3. Your name
    4. A detailed description of the problem (e.g. when it started, what occurred before the problem). The analyst who receives the call may ask you to undertake some basic troubleshooting over the phone. If the fault or issue cannot be resolved quickly, DIT staff will attend and provide in-person support.

High-priority support is available from 8am weekdays by calling 84357 (internal) or 1300 653 088 (external). This is for issues in-class. If we’re unable to resolve the issue over the phone within a reasonable period of time, local support staff will be sent to your classroom in order to resolve the issue.

Logging onto the network

If you don't need to access your P and S drives, or don't want to login as yourself because you have a guest presenter, you can use the .\avstore account.

When you login with this account, the Internet Access Service (IAS) client will prompt you for a username and password to access to the Internet. Follow the below steps to ensure the correct details are entered:

  • Cancel the IA client prompt in the bottom right hand corner by clicking the X button and open Internet Explorer.
  • When you open Internet Explorer, it will redirect you to the IAS portal - enter your details (username and password must be in lower case) here as:
    1. Username: .\avstore
    2. Password: avstore
  • Select the name of the computer in the Log Onto field. Do not select CSUMain.  Select CSUMain only when using your own CSU username and password.