IT Service Management tool with task pane, knowledge article, search pane and full administration development options.
The Self-Service portal (Staff Service Centre) is also available to staff. It allows you to search knowledge, log incidents and requests, and manage logged jobs as a Customer.
Once you have been granted access to the Cherwell client, you will need to install it on your CSU managed device. To complete this process:
This software is licensed by DIT. Licensing includes purchasing, renewal and compliance management.
Self-help available - See options available on right.
Log a request
Call our friendly Service Desk staff during business hours:
Mon-Thu: 8am-9pm (GMT +10)Fri: 8am-6pm
Australia wide: 1300 653 088 International: +612 6338 4357 CSU Internal: 84357
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