Charles Sturt University
Charles Sturt University

Talisma - CRM

CSU's customer relationship management system.

Access

  • Access must be granted by contacting the CRM team
  • Available on Windows and Mac operating systems

Installation

Citrix Client

  • Requires installation of software on CSU managed personal computing devices. Instructions provided by CRM team when access has been finalised. Note: majority of staff use the web client version (the default application)
  • IE is the recommended web browser when using the Talisma Citrix client

Web Client

  • URL provided to staff by CRM team when access finalised
  • Can be accessed on all personal computing devices
  • Chrome is the recommended web browser when using the Talisma web client

Service Owner

This software is licensed by DIT. Licensing includes purchasing, renewal and compliance management.

Support

Self-help provided via the CRM team. Email crmsupport@csu.edu.au for further assistance.

User guides also available at S:\Common\Special Projects\Talisma\Documentation\CSU Documentation\Web Client