FAQs and self help have been consolidated to better reflect the structure of the IT Service Catalogue and make it easier to locate the resources you require.
Use the IT Service Catalogue as your definitive source of information about each of the services provided by the Division.
> Go to Access & Account Logins
Includes Staff Account, Temporary Access Accounts, Internet access and more
> Go to Collaboration & Communications
Includes Email and Calendar, Conferencing, Telephony and Fax, Bridgit, Instant Messaging, Large File Sending, P and S Drive Access and more
> Go to Desktop Computing & Printing
Includes Desktop Computing Environment and Support, Printing, P and S Drive Access, IT Purchasing, Disposal of IT Equipment and more
> Go to Help & Support
Includes IT Service Desk, IT courseware and IT Fundamentals online module for new and existing staff
> Go to Network & Internet
Includes Internet access, wired and wireless network, remote access, web publishing and more
> Go to Software & Online Applications
Includes Software Installers Rights, Plagiarism Checking, Software Downloads and handy information on frequently used software at CSU
> Go to Strategic Advice
Includes advice on methods for improving business processes and Service Level Agreement consultation