Charles Sturt University
Charles Sturt University

Self Help

Access and Logins

Includes Staff Account, Temporary Access Accounts, Password Management

Communications

Includes Telephony, Mobile Devices and Fax and more

Computing Devices, Printing and Storage

Includes Desktop Computing Environment and Support, Printing, P and S Drive Access, Large File Sending, IT Purchasing, Disposal of IT Equipment and more

Conferencing

Includes Conferencing at CSU including Bridgit, Instant Messaging

Email

Includes Email and Calendar

Help and Support

Includes IT Service Desk and IT Online Training for new and existing staff

ICT Security

Includes Current Alerts, Online Training and Events

Network, Internet and Remote Access

Includes Internet Access, Wired and Wireless Network, Remote Access

Software and Online Applications

Includes Software Installers Rights, Plagiarism Checking, Software Downloads and handy information on frequently used software at CSU

Strategic Business Services

Includes advice on methods for improving business processes and Service Level Agreement consultation

Teaching Technology and Support

Includes Technical Support for Videoconference Classes, CSU Replay (lecture capture), Computer Lab Software Requests, Online Learning Environment and Exam Scanning

Website / Online

Web Management and Improvement