Horizon is VMware's implementation of Virtual Desktop Infrastructure (VDI).
Virtual Desktop Infrastructure is a technology that hosts a desktop operating system on a centralised server in a datacentre. The VMware Horizon Client provides access to this environment from multiple devices.
Note: From 23 September 2019 multi-factor authentication (MFA) will be required to access VDI off-campus.
VDI is available to all current students and staff and replaces the old Thin Client (Terminal Server) environment.
If you use VDI off-campus you need to register your device for MFA with Duo Security.
The VMware Horizon Client is available to Staff through:
Windows 7, 8, 8.1, 10 (32 or 64-bit)
Once the VMware Horizon Client for Windows is installed, go to the How do I connect using the VMware Horizon Client? section below.
Mac OS X 10.10 Yosemite and up
Once the Horizon Client for MacOS is installed, go to the How do I connect using the VMware Horizon Client? section below.
iPhone, iPad or iPod Touch running iOS 8.4.1 and up
VMware Horizon Client for iOS is a free iOS app, you install it just as you do other third-party iOS apps.
If you're viewing these instructions on your iOS device, you can follow this direct App Store link to VMware Horizon Client for iOS.
Once the VMware Horizon Client for iOS is installed, go to the How do I connect using the VMware Horizon Client? section below.
Android smartphone, tablet running Android 4.0 and up
VMware Horizon Client for Android is a free Android app, you install it just as you do other third-party Android apps.
If you're viewing these instructions on your Android device, you can follow this direct Google Play Store link to VMware Horizon Client for Android.
Once the Horizon Client for Android is installed go to the How do I connect using the VMware Horizon Client? section below.
For those users who do not wish to install the Software or are unable to install it, there is the CSU VMware Horizon Web Interface.
This will give you access to your Virtual Desktop environment, however there are limitations, such as local devices are not available. This includes:
Once you've downloaded and installed the VMware Horizon Client onto your device:
The P and S drives are available for staff through VDI.
OneDrive is accessible in VDI using the web portal at portal.office.com. The OneDrive for Business sync client is not available or supported in VDI.
Visit OneDrive for Business at CSU for information about OneDrive.
Chrome and Firefox Settings are saved to your P drive.
Documents saved in the following VDI locations will be redirected and saved in the relevant folder on your P drive. It is important that documents are saved in one of these locations or directly to the P or S drive to avoid loss of work.
|VDI location||Redirected location|
VDI machines are refreshed/re-imaged regularly. As a result, work saved in any location other than those listed above will be deleted.
Select the option “Sharing”
By default, your User folder on your computer should be automatically shared with the VDI environment. This includes folders such as your documents and download folders.
If these folders aren’t appearing inside VDI, click the box that says to share or allow access to your user folder. This folder will usually be called the username you log in to the computer with.
If you’d like VDI to have access to any external drives such as USB sticks or portable hard drives, tick the option “Allow access to removable storage”.
If you’d like VDI to have access to a different folder on your computer, click on the + or Add button and in the new window navigate to the desired folder and click add or ok.
VMware has created user interaction aids to help you navigate conventional Windows user interface elements on a non-Windows device. Tap the radial menu button (shown below left) to expand the menu and display icons for each tool. Tap outside the icons to collapse the icons back into the sphere.
|Horizon Client Radial Menu|
Note: We recommend that you Sign out instead of Disconnecting.
|Onscreen Keyboard (toggles to show or hide)|
The onscreen keyboard in a View desktop has more keys than the standard onscreen keyboard. For example, Control keys and function keys are available. To display the onscreen keyboard, tap the screen with three fingers at the same time or tap the Keyboard button.
Note: To use the three-finger tap, make sure the iOS accessibility feature for zooming is turned off. When the zoom accessibility feature is turned on, you zoom by double-tapping with three fingers, and tapping once with three fingers does nothing.
Even if you use an external keyboard, a one-row onscreen keyboard may still appear which contains function keys, and the Ctrl, Alt, Win, and arrow keys. Some external keyboards do not have all these keys.
Tap the Ctrl/Page icon in the View Client interface tools or onscreen keyboard to display the navigation keys. These keys include Page Up, Page Down, arrow keys, function keys, and other keys, such as Alt, Del, Shift, Ctrl, Win, and Esc. You can press and hold arrow keys for continuous key strokes.
Use the Shift key on this keypad when you need to use key combinations that include the Shift key, such as Ctrl+Shift. To tap a combination of these keys, such as Ctrl+Alt+Del, first tap the onscreen Ctrl key. After the Ctrl key turns blue, tap the onscreen Alt key. After the Alt key turns blue, tap the Del key.
The virtual touchpad can be either regular-size, to resemble a touchpad on a laptop computer, or full screen, so that the entire device screen is a touchpad.
When you tap the touchpad icon, you can touch anywhere on the screen to move the mouse pointer. The screen becomes a full screen touchpad. To change the default, so that the virtual touchpad resembles the touchpad on a laptop, including right- and left-click buttons, use the View Client interface tools to display the general settings or options and turn the Full screen touchpad control off.
Moving your finger around the touchpad creates a mouse pointer that moves around the View desktop. You can use the regular-size and full screen virtual touchpad for single-clicking and double-clicking. The regular touchpad also contains left-click and right-click buttons. To simulate holding down the left-click button while dragging:
You can tap with two fingers and then drag to scroll vertically. You can drag the regular-size virtual touchpad to the side of the device so that you can use your thumb to operate the touchpad while you are holding the device.
To adjust how quickly the pointer moves when you use the touchpad, tap the View Client Tools icon and tap the settings icon to display the Options dialog box, and drag the slider in the Touchpad Sensitivity option.
As in other applications, you tap to click a user interface element. In a View desktop, if you tap and hold for a second, a magnifying glass appears, along with a mouse pointer, for precise placement. This feature is especially helpful when you want to resize a window.
Use the View Client interface tools to display the regular virtual touchpad and use the touchpad's right-click button. Tap with two fingers at nearly the same time. The right-click occurs where the first finger tapped.
On the screen, tap with two fingers and then drag to scroll. The text under your fingers moves in the same direction as your fingers.
Use the View Client interface tools to display the touchpad, tap the touchpad with two fingers, and then drag to scroll. Use the onscreen touchpad to move the mouse pointer and click scroll bars.
Pinch your fingers together or apart to zoom.
If you use the full screen touchpad to resize a window, touch and hold one finger at the corner or side of the window and drag to resize, or double-tap with one finger and then drag.
If you use the regular-size virtual touchpad, to simulate holding down the left-click button while dragging the corner or side of a window.
When connecting to Virtual Desktop using the Horizon View client you can use two monitors with a resolution up to 2560x1600 pixels for each monitor. Monitors may be used in Landscape or Portrait orientation.
Use this feature if you are finding that the text displayed inside VDI is blurry or difficult to read.
The setting is saved inside VDI and you won’t have to apply it again next time you log in, unless your VDI profile has been rebuilt to fix other issues.
Note: If you use VDI on a number of different devices, the text can look different between these devices after applying the ClearType setting - this is because the setting is dependent on the monitor/screen being used.
To enable ClearType Text:
Printers are available through the Printer Deployment page, which is in Internet Explorer Favorites. Any printers installed on your local device are also available.
Note: We recommend you use the printer from the Printer Deployment page and not the 'ThinPrint' printer, especially if you are a Pulse user. You must set the installed printer as default for Pulse to recognise it. You can determine which is which by clicking on the printers and selecting the one that is not the "TP Output Gateway printer."
When you connect to VDI for the first time, you will see a prompt asking if you wish to allow local assets to be accessed while in VDI. The default is yes, which means the printers are available. If you change this to no, you won’t see local assets, including printers.
A shortcut called Printers has been added to the VDI Start Menu. When you open this shortcut it displays all the printers for easy identification and management.