Adobe Connect (Online Meeting) is a live, virtual classroom environment that allows you to:
Staff can use Online Meeting to:
Students can also use Online Meeting to:
Privacy of Information
Online Meetings may be recorded and chat viewed by others who were not participants in the session. Hosts must inform participants how their personal information will be used.
Hosts should also be aware of the:
|Target availability of service||99% availability. 24 Hours a Day, 7 Days a Week|
|Support hours||https://www.csu.edu.au/division/dit/services - IT Service Desk. Assistance is available to all staff.Browsers - Firefox and Internet Explorer enable full hosting, including screen sharing. Google Chrome is NOT recommended (does NOT allow screen sharing).|
|Special access conditions||Please continue to try accessing Online Meeting if you receive the following message:"Our apologies CSU Adobe Connect is currently being used to its maximum capacity and we are unable to provide you with a connection to an Online Meeting or recording at this point of time. Please try again later."|
|Significant incident response||1 hour in the majority of cases for incidents affecting availability of service for all staff/students (this does not include incidents affecting individuals or a small subset of staff/students)|
|Significant Incident resolution||2 business days in the majority of cases for incidents affecting availability of service for all staff/students (this does not include incidents affecting individuals or a small subset of staff/students)|
Your staff account must be activated before you can use Online Meeting as a Host.
Connect to Online Meeting from:
To Host: please login with your user name and Adobe Connect password.
There is no cost to staff for accessing this service.
You will need an active internet connection (Internet Access Broadband - minimum 512 Kbps) to access Online Meeting.
Online Self Help
Help from within the Adobe Connect room
Access help by selecting the Help drop down in the room
If required, contact the IT Service Desk for further support.