Charles Sturt University
Charles Sturt University

Data Conferencing Bridgit

What Is This Service?

Bridgit is a data conferencing tool which allows staff to share content from their computer securely with remote sites over the Internet. Bridgit can be used to enhance and support lectures delivered by videoconference and during a teleconference or videoconference. Presentations, applications, pictures, files, web sites and almost anything you can see on your computer can be shared. It is, however, unsuitable for sharing video (DVDs, animations, you tube clips etc).

CSU staff, external collaborators and students may create and join Bridgit conferences. Conferences can be secured with a password to ensure only invited participants can join and view the data being shared. Participants can share control, write or highlight on screen and it is displayed to all participants, view a list of other people who have joined and remotely control someone else's desktop once permission is granted. Staff can share their desktop with other CSU staff, people external to CSU & students.

What Is Included?

  • Provision of Bridgit client to run conferences from your computer
  • Ability to use Bridgit straight from the Bridgit webpage without the client
  • Ability to access and use Bridgit from both on and off campus
  • Ability for non CSU staff and students to join a Bridgit conference
  • Ability to view the list of participants in a conference
  • Secure conferencing provided by SSL encryption (to ensure transmitted data cant be intercepted on the Internet)
  • Ability to set a password to allow only invited participants to join
  • Ability to change who is sharing their desktop at any time during the conference
  • Ability to use drawing tools or screen pointers to highlight information on screen
  • Ability to allow remote control (allow any participant to use their computer to control your computer)
  • Ability to view the conference full screen
  • Diagnosis and resolution of technical issues

What should I expect?

Target availability of service99% availability. 24 Hours a Day, 7 Days a Week
Support hourshttp://www.csu.edu.au/division/dit/services
Special access conditionsAvailable to all staff with Internet access and a web browser
Significant incident response15 minutes in 98% of cases for incidents affecting availability of service for all staff (this does not include incidents affecting individuals or a small subset of staff)
Significant Incident resolutionUp to 4 hours in 98% of cases for incidents affecting availability of service for all staff (this does not include incidents affecting individuals or a small subset of staff)

How Do I Initiate This Service?

Bridgit can be installed from Install Software on your CSU computer desktop or you can run it from any computer by clicking the Bridgit link.  Select Run when prompted.

To join an existing meeting click the down arrow next to meeting name and select the one you wish to join

To create a meeting click the Create New Meeting tab and type the meeting name in the Meeting name field.  If you would like to restrict entry to your meeting type a password in the password field then type it again in the Confirm password field and Click Create New Meeting.  You will need to provide this password to participants so they can join.

See the Where Can I Find On Line Self Help or More Information section to learn more about using Bridgit. 

How Much Does It Cost?

Provision of the Bridgit server, software, licenses, management and support is  funded by the University and provided at no additional cost to staff

Where Can I Find On Line Self Help or More Information?

How Do I Request Support For This Service?

If you have further questions or need technical assistance after checking the online resources contact the IT Service Desk