Charles Sturt University
Charles Sturt University

IT Fundamentals

What Is This Service?

IT Fundamentals is an online learning module that covers general IT services and equipment available to you as a CSU staff member. Recommended for both new and existing staff.

What Is Included?

  • Ability to access the IT Fundamentals module at any time, from any location with an internet connection through the ELMO online learning platform

What should I expect?

Target availability of service Available online 24 hours a day, 7 days a week.
Support hours
Special access conditions CSU account details required to access the ELMO online learning platform
Significant incident response 
Significant Incident resolution 

How Do I Initiate This Service?

Access the ELMO online learning platform and select IT Fundamentals under the Learning > Course Catalogue tab.

How Much Does It Cost?

Access to the IT Fundamentals module is funded by the University and provided at no additional cost to staff

Where Can I Find On Line Self Help or More Information?

How Do I Request Support For This Service?

If you have further questions or need technical assistance after checking the online resources contact the IT Service Desk