Charles Sturt University
Charles Sturt University

Video Conference Booking Information

What Is This Service?

This service enables you to display video conference booking details by date and provides information required to join a video conference by phone or Skype for Business.

You can obtain Conference ID's, dial in phone numbers and view which rooms have been included in a booking.

What Is Included?

  • Access to videoconference booking information from anywhere using your web browser of choice.
  • Booking information provided includes the date, start and end time, Conference ID, Conference Title, the name of the Conference Creator and a listing of which rooms have been included in the booking.
  • Ability to use Conference Title link to automatically launch Skype for Business with the VMR information for the conference already populated.

What should I expect?

Target availability of service99% availability. 24 hours a day, 7 days a week
Support hourshttp://www.csu.edu.au/division/dit/services
Special access conditionsAvailable to all CSU staff
Significant incident responseUp to 15 minutes in 98% of cases for incidents affecting availability of service for all staff (this does not include incidents affecting individuals or a small subset of staff)
Significant Incident resolutionUp to 2 working days in 98% of cases for incidents affecting availability of service for all staff (this does not include incidents affecting individuals or a small subset of staff)

How Do I Initiate This Service?

The Videoconference Booking Information service is available from http://www.csu.edu.au/vcbookings
Connect to a video conference from Skype for Business from your desktop by clicking the conference title link and pressing the video call icon when you are ready to join.

How Much Does It Cost?

Provision, management and support of the Video Conference Booking Information Service is funded by the University and provided at no additional cost to staff.

Where Can I Find On Line Self Help or More Information?

How Do I Request Support For This Service?

If you have further questions or need technical assistance after checking the online resources contact the IT Service Desk