The Virtual Private Network (VPN) provides a way for you to securely access the CSU network when working from an off campus location (as some CSU resources can only be accessed by computers which are directly connected to the CSU network). A VPN is virtual because it gives you the ability to access the CSU resources as if you were on campus. It is private because all of the data being sent is encrypted.
|Target availability of service||99% availability. 24 hours a day, 7 days a week|
|Special access conditions||Available to all staff|
|Significant incident response||Up to 30 minutes in 98% of cases for incidents affecting availability of service for all staff (this does not include incidents affecting individuals or a small subset of staff).|
|Significant Incident resolution||Up to 1 business day in 99% of cases for incidents affecting availability of service for all staff (this does not include incidents affecting individuals or a small subset of staff).|
Although data between your computer and the University network is secured by the VPN you still need to maintain other security measures such as strong passwords and logging out of systems when you have finished using them.
All staff have VPN access granted automatically upon activation of their staff account. Accounts are added to the staff users group by default. If you require membership of another group please log a request advising which group and the services you require remote access to.
Obtaining and installing VPN software
Multi-Factor Authentication using Duo Security for Admin VPN
The next time you need to use Admin VPN, open the client and click Connect, enter your username, password and Duo passcode, and click OK.To disconnect right click on the VPN icon and click VPN Disconnect.
The VPN is funded by the University and provided at no additional cost to staff.
Find out more about multi-factor authentication.
If you have further questions or need technical assistance contact the IT Service Desk.